Program areas at MHCGM
Case Management - Mental Health Services to Individuals:The Mental Health Center of Greater Manchester (MHCGM) is a private, non-profit system of comprehensive mental health services. The System provides highly accessible mental health counseling services and programs for individuals and families, which are aimed at putting MHCGM's clients on a path to wellness. MHCGM operates over 30 programs, is the largest provider of outpatient behavioral health services in New Hampshire, and is affiliated with the Department of Psychiatry at Dartmouth Medical School. MHCGM provides a broad range of services to approximately 5,500 people who have a serious and/or persistent mental illness. MHCGM also serves over 11,200 individuals and 2,350 children and adolescents.
Vocational Services - Sheltered Workshop, Client-Run Businesses, and Integrated Employee Placement and Support (IPS):Vocational Services IPS is an evidence-based model that assists clients in finding meaningful, integrated, and competitive employment in the community. The model emphasizes job development, rapid job search, time-unlimited follow-along supports, client preferences, and zero-exclusion criteria. Vocational specialists work side-by-side with clients in the community to assist them in reaching their job goals, to assist in managing work incentives, and to develop job leads utilizing face-to-face job development with competitive employers. IPS vocational specialists also work collaboratively with vocational rehabilitation for clients who would choose to either return to school, or who would require other types of support not within the IPS model. The IPS team serves all CSS and medication services clients at the Center. Clients are screened for and referred to IPS directly from intake or at any time during treatment, including self-referral. Amongst participants in IPS, there is a 70% employment rate on average, as compared to the national average employment rate of individuals with SMI/SPMI at 25%.
Child & Adolescent Services:One in five children between the ages of 13 and 18 have or will have a diagnosable mental illness. MHCGM employs an expert team of child therapists, psychiatrists and other mental health professionals trained to treat serious emotional and behavioral issues in children and adolescents. Following a thorough evaluation, MHCGM will develop an individualized treatment plan that can be provided either on-site or in the home and community. During fiscal year 2022, MHCGM worked with 2,351 child and adolescent patients and provided 65,408 services to this group.
MHCGM continues to maintain numerous other operations that serve the general wellbeing and health of its community. These services include elder-care and emergency services, other vocational services, non-eligible, assertive community treatment (ACT) teams, community residences and support services, housing outreach programs, In-Shape Health Choices and Healthy Changes programs, and other assorted health and wellbeing services. MHCGM also operates the Cypress Center, a 16-bed acute psychiatric residential treatment program that serves as one of the three remaining Designated Receiving Facilities for adults in New Hampshire. MHCGM's Division of Emergency Services, Crisis Stabilization & Interim Care (ES) provides 7,010 Rapid Response crisis evaluations and emergency interventions at the Emergency Department of two community hospitals: the Elliott Hospital and Catholic Medical Center. ES operates 24 hours per day, 7 days a week, and offers a daytime walk-in center along with follow-up crisis stabilization services and interim outpatient care. For persons experiencing crisis in the community, MHCGM offers the Rapid Response/Mobile Crisis Response Team, a program designed to provide a quick and seamless response through the deployment of mental health clinicians and peer support and recovery coaches. MHCGM operates three residential programs with a capacity for 50 residents. MHCGM also has a long-standing contract with the New Hampshire Bureau of Drug and Alcohol Services to provide treatment to adolescents and young adults who are at risk of becoming or who are already addicted to substances.