Identify relevant personnel by job levels and functions, view identified personnel working at an organization, export contact information in bulk, and see all the details we have for one person
In this help article...When you're looking to grow your nonprofit client base, it's crucial that you have access to accurate and up-to-date personnel information so you can introduce your products or services. That's why Cause IQ has multiple data sources dedicated to identifying the staff and board members at organizations. Combined with this personnel data, our purpose-built tools can help you identify the most relevant personnel by title levels and functions, view all identified staff and board members at a given organization, and export contact information in bulk.
The video and article below walk you through all of the ways to find personnel and contact information in Cause IQ:
To help you find relevant contacts, Cause IQ classifies personnel by their job levels (e.g., Chief, Director, Vice President) and functions (e.g., Executive, Finance). You'll see title levels and functions used multiple places, including choosing which people to include in a bulk report, finding specific individuals with the people search, and on a person's dedicated profile page.
Job levels represent how high up in a given organization's hierarchy a position is. Since there's great variation in the nonprofit sector with the title structures organizations use -- charities typically use directors whereas associations use vice presidents and chiefs -- we recommend selecting multiple levels when searching and exporting personnel. This will help you isolate the right personnel across all types of organizations.
Job functions represent the general responsibilities and activities for a position. To help our customers find the right personnel we have grouped similar job functions, such as Marketing / Communications. The selected job functions are combined with the levels, so any combination of level and function will result in a match. For example, if you select Chief, Director, and Vice president as your levels and Executive, Development / Fundraising / Giving / Advancement / Philanthropy, and Finance as your functions, you can expect to return personnel with the following job titles:
Here's a screenshot of the title level and function selector when choosing the types of contacts you want included in a bulk export report:
When researching specific organizations, You can view all the personnel that Cause IQ has identified working at organization in the personnel section of their organization profile page. The information available in the personnel section includes an individual's:
All personnel in Cause IQ are stamped with a Date of data. This date represents the last time one of our data sources confirmed the individual working at the organization. Check out the personnel section of an organization's profile below:
Cause IQ packages all available information (including a dedicated personnel worksheet) for a given organization in a detailed Excel report. You can download these detailed reports at the top-right of an organization's profile page, by clicking the "Download" button and selecting "Download report (XLSX)". Once you've downloaded the reports, you can view all the identified personnel and contact information that we have for the given organization within the personnel worksheet of the report. Check out this article for more details.
You can use Caus IQ's export tool to generate CSV files of relevant organization and personnel records. Once the information is out of Cause IQ, feel free to share the information with their colleagues and/or load the details back into your CRM or marketing automation software. Here are the general steps:
Either create a new search for a desired target market, load a saved search, or open a list (from scratch or an uploaded CSV file). To open a list:
Select the "Export" tab from the search interface to access the export tool.
Since you're looking to export personnel records, choose "Personnel, with organization details" in the "What to export" section of the "What" step.
In the "Personnel" step of the export process:
Pro tip: Choose to "Preview" your matching personnel, so you can check to make sure you're exporting the right type of contacts and see how many personnel records your CSV file will contain.
In the "Columns" step of the export process, select the organization and personnel details you want to export.
In the "Confirm" step of the export process, we suggest that you review the information your export will contain and when ready, select "Create spreadsheet" and Cause IQ begins processing your export
Once Cause IQ processes your export, you can download the CSV file directly in the website from the blue pop-up notification. Additionally, your report is available for download from your dashboard and Cause IQ emails you the file.
Now that you have your CSV file containing organization and personnel records, follow your CRM's, email marketing software's, etc. data loading process to load the information for future use.
Here's an overview video that takes you through the process of generating a bulk export report with personnel and organization details:
If your Cause IQ subscription includes our Salesforce integration and your company has the integration configured, you can use Cause IQ's export tool to create new Contacts (or Leads) in bulk. You can use Cause IQ's export tool and the Salesforce integration to create Contacts for new Accounts and for existing Accounts that you've linked (or created) in Cause IQ. The steps that you need to create Contacts in bulk are very similar to the steps above for exporting personnel details to a CSV file. Check out this detailed help article if you want to learn more about how you can use Cause IQ's export tool and Salesforce integration to create new Contacts in bulk.
All personnel in Cause IQ have a unique profile that you can access to view all their information in one place. Cause IQ's personnel profiles contain descriptive, contact, and compensation information. The specific fields available for a given person vary based on the data sources we have for that person. You can access an individual's personnel profile by clicking on their name from the personnel section of the corresponding organization's profile. If you're looking for information on a specific person, you can use Cause IQ's people search to access the individual's profile. Here's a look at an individual's profile page in Cause IQ:
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