Angel Flight Northeast

Flight co-ordination - every Flight requires coordinating all patients request with the pilots who will fly them. The coordinators responsibilities are to process New patient requests, schedule the Flight to meet patients needs, communicate with the physicians, nurses, social workers, airports, etc. Coordinators handle emergency requests, such as the delivery of a patient awaiting organ transplant. Coordination is accessible 24 hours a day, 365 days a year.

Community outreach - communicating about the organization's services to the public through presentations, meetings, news and media management, visitations with medical institutions and physicians groups, as well as reaching out to fraternal and other civic groups.

Pilot resource management program- this programs major functions are (1) to oversee the volunteer pilots; (2) pilot recruitment via mailings, website, airport visits, speaking engagements; (3) pilot orientation by meeting New pilots and educating them about standard operating protocols, procedures and expectations about flying patients and their families safely; (4) maintain strict pilot requirements intended to provide maximum safety for each mission.