At the Crossroads

Our direct service work is composed of street outreach, one-on-one counseling and food and supply support. Across all of our services, atc disseminated approximately $111,349 worth of supplies, including hot meals, fresh groceries, food boxes from our food pantry, hygiene and harm reduction supplies, and clothing in fy22. Outreach currently occurs three nights a week. Counselors walk the streets of the downtown/tenderloin area and offer much-needed supplies like snacks, hygiene items, and socks. When they see us night after night, individuals slowly begin to trust us and turn to us for support. Atc made 1,526 contacts with approximately 174 young people through street outreach over the last fiscal year. One-to-one counseling is the next level of our services At atc. Counselors meet with individuals during the daytime with the goal of developing healthy, long-term, unconditionally supportive relationships. Through the relationships we help clients identify and achieve their personal goals, developing the tools and plans to make them happen. This may include connecting clients with other agencies that can assist in meeting their needs for example housing attainment, employment readiness, and addressing more serious mental health and substance use issues. We support clients through the entire process to reduce barriers and help navigate challenges in a difficult bureaucracy. In fy22, atcs counselors had 1,310 counseling conversations with 138 counseling clients. We provided our counseling clients with At least 115 referrals to over 30 agencies. 90% of these clients achieved one or more of their individual life goals, including improving their housing, addressing their mental and physical health needs, finding employment, and returning to school and more.