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EIN 86-0006552

Better Business Bureau

IRS 501(c) type
501(c)(6)
Num. employees
186
City
Phoenix
State
Arizona
Year formed
1938
Most recent tax filings
2023-12-01
NTEE code, primary
W90: Consumer Protection and Safety
Description
The Better Business Bureau advances marketplace trust by creating a community of trustworthy businesses and encouraging best practices. BBB sets and upholds high standards for fair and honest business behavior, with businesses that earn accreditation agreeing to adhere to these standards. The organization celebrates role models and denounces dishonest practices. BBB serves communities across the country, with the local bureau in Phoenix, AZ.
Total revenues
$17,504,367
2023
Total expenses
$17,434,503
2023
Total assets
$13,371,455
2023
Num. employees
186
2023

Program areas at Better Business Bureau

Setting and upholding high standards for fair and honest Business behavior. Businesses that earn bbb accreditation contractually agree and adhere to the organizations high standards for trust. Incorporated locally in 1938, your bbb serves communities in southern California and central, northern and western Arizona and is supported by over 20,225 bbb accredited businesses. Bbb provides objective advice, free Business reviews, charity reviews as well as educational information on topics affecting marketplace trust. Additionally, bbb provides free dispute resolution services, including mediation and arbitration, to realize its vision of a marketplace where buyers and sellers can trust each other.

Who funds Better Business Bureau

Grants from foundations and other nonprofits
GrantmakerDescriptionAmount
Desert Financial Credit UnionKiva Phoenix Hub Donation$25,000

Personnel at Better Business Bureau

NameTitleCompensation
Matthew M FehlingPresident and Chief Executive Officer$487,203
Michael SedioVice President and Chief Operating Officer$193,476
Curt HenchChief Financial Officer$193,487
John G PonderVice President and Chief Administrative Officer$422,823
Koriann MoralesVice President and Chief Product Officer$192,393
...and 15 more key personnel

Financials for Better Business Bureau

RevenuesFYE 12/2023
Total grants, contributions, etc.$0
Program services$17,326,197
Investment income and dividends$53,254
Tax-exempt bond proceeds$0
Royalty revenue$0
Net rental income$786
Net gain from sale of non-inventory assets$0
Net income from fundraising events$0
Net income from gaming activities$0
Net income from sales of inventory$0
Miscellaneous revenues$124,130
Total revenues$17,504,367

Form 990s for Better Business Bureau

Fiscal year endingDate received by IRSFormPDF link
2023-122024-09-27990View PDF
2022-122023-09-20990View PDF
2021-122022-11-14990View PDF
2020-122021-11-04990View PDF
2019-122021-06-25990View PDF
...and 10 more Form 990s
Data update history
November 12, 2023
Posted financials
Added Form 990 for fiscal year 2022
November 7, 2023
Updated personnel
Identified 5 new personnel
July 28, 2023
Posted financials
Added Form 990 for fiscal year 2021
July 6, 2023
Updated personnel
Identified 11 new personnel
July 6, 2023
Used new vendors
Identified 7 new vendors, including , , , , , , and
Nonprofit Types
Civic / social organizationsPublic sector nonprofitsHeadquarter / parent organizations
Issues
Community improvementPublic policyBusiness and industry
Characteristics
No characteristics found
General information
Address
1010 E Missouri Ave
Phoenix, AZ 85014
Metro area
Phoenix-Mesa-Chandler, AZ
County
Maricopa County, AZ
Phone
(602) 264-1721
Facebook page
AZBBBNews 
Twitter profile
@bbbarizona 
IRS details
EIN
86-0006552
Fiscal year end
December
Taxreturn type
Form 990
Year formed
1938
Eligible to receive tax-deductible contributions (Pub 78)
No
Categorization
NTEE code, primary
W90: Consumer Protection and Safety
NAICS code, primary
813410: Civic and Social Organizations
Parent/child status
Central organization
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