EIN 74-0510080

Better Business Bureau of Metropolitan Houston

Name: Better Business Bureau of Metropolitan Houston financials for 2023
Creator: Cause IQ
License: https://creativecommons.org/licenses/by-nc-nd/4.0/

Programs|Personnel|Financials|Form 990s|Peers

IRS 501(c) type

501(c)(6)

Num. employees

City

Houston

State

Texas

Year formed

1922

Most recent tax filings

2023-12-01

NTEE code, primary

W90: Consumer Protection and Safety

Description

Better Business Bureau promotes and fosters the highest ethical relationship between businesses and the public through self-regulation, customer and business education, and service excellence. Its mission is to be the leader in advancing marketplace trust. The BBB operates a call and information services center that answers approximately 32,500 calls or live chat sessions per year. It also provides services to member companies after approval, including taking their calls, sending out member kits, making updates, and mailing renewal notices.

Total revenues

$4,340,212

2023

Total expenses

$4,399,689

2023

Total assets

$5,819,506

2023

Num. employees

2023

Program areas at Better Business Bureau of Metropolitan Houston

Accreditation: recruits new members that qualify to support the Better Business Bureau.

Information services: the call and information services center for the Better Business Bureau that answers calls from the public, including businesses and consumers. They answer approximately 31,000 calls or live chat sessions per year.

Business services: provides services to the member companies after approval including: taking their calls, sending out member kits, making updates and mailing renewal notices.

Personnel at Better Business Bureau of Metropolitan Houston

Name	Title	Compensation	Date of data
Lillian Kelly	Vice President Finance and Administration	$205,251	2022-12-31
Jordan Rzad	Vice President Marketing	$120,708	2022-12-31
Jeffrey Shoemaker	Vice President Accreditation / Vice President Sales	$157,922	2022-12-31
Dan Parsons	President	$249,395	2023-11-15
Hilda Martinez	Vice President South Texas Regional Office	$103,594	2022-12-31
...and 1 more key personnel

Financials for Better Business Bureau of Metropolitan Houston

Revenues	FYE 12/2023	FYE 12/2022	% Change
Total grants, contributions, etc.	$3,898,044	$4,293,726	-9.2%
Program services	$360,089	$358,167	0.5%
Investment income and dividends	$80,980	$18,668	333.8%
Tax-exempt bond proceeds	$0	$0	-
Royalty revenue	$0	$0	-
Net rental income	$0	$0	-
Net gain from sale of non-inventory assets	$0	$0	-
Net income from fundraising events	$0	$707	-100%
Net income from gaming activities	$0	$0	-
Net income from sales of inventory	$0	$0	-
Miscellaneous revenues	$1,099	$422	160.4%
Total revenues	$4,340,212	$4,671,690	-7.1%

Form 990s for Better Business Bureau of Metropolitan Houston

Fiscal year ending	Date received by IRS	Form	PDF link
2023-12	2024-11-15	990	View PDF
2022-12	2023-11-15	990	View PDF
2021-12	2022-11-14	990	View PDF
2020-12	2021-11-15	990	View PDF
2018-12	2020-02-14	990	View PDF
...and 10 more Form 990s

Organizations like Better Business Bureau of Metropolitan Houston

Organization	Type	Location	Revenue
Better Business Bureau Detroit and Eastern Michigan (BBB)	501(c)(6)	Southfield, MI	$2,689,326
Better Business Bureau of Southern Colorado (BBB)	501(c)(6)	Colorado Springs, CO	$1,362,803
BBB Serving the Heart of Texas	501(c)(6)	Austin, TX	$13,152,329
BBB Serving Connecticut	501(c)(6)	Cromwell, CT	$3,724,041
Better Business Bureau of Middle Tennessee	501(c)(6)	Nashville, TN	$2,984,762
Better Business Bureau of Central California (BBB)	501(c)(6)	Fresno, CA	$2,528,566
Better Business Bureau of Greater Maryland (BBB)	501(c)(6)	Baltimore, MD	$2,089,039
Better Business Bureau of North Central Texas	501(c)(6)	Dallas, TX	$6,810,526
Better Business Bureau Serving NW Ohio and Se Michigan (BBB)	501(c)(6)	Toledo, OH	$2,388,576
Better Business Bureau of Central Virginia	501(c)(6)	Glen Allen, VA	$1,558,689

Data update history

January 7, 2025

Used new vendors

Identified 1 new vendor, including

January 9, 2024

Posted financials

Added Form 990 for fiscal year 2022

January 8, 2024

Updated personnel

Identified 13 new personnel

November 25, 2023

Posted financials

Added Form 990 for fiscal year 2021

July 8, 2023

Updated personnel

Identified 23 new personnel

Nonprofit Types

Civic / social organizationsPublic sector nonprofitsHeadquarter / parent organizations

Issues

Community improvementPublic policyBusiness and industry

Characteristics

MembershipsState / local level

General information

Address: 1333 W LP S Suite 1200; Houston, TX 77027
Metro area: Houston-The Woodlands-Sugar Land, TX
County: Harris County, TX
Website URL: bbb.org/local-bbb/bbb-of-greater-houston-and-south-texas
Phone: (713) 868-9500
Facebook page: bbbhoustonsouthtexas
Twitter profile: @bbb_houston

IRS details

EIN: 74-0510080
Fiscal year end: December
Taxreturn type: Form 990
Year formed: 1922
Eligible to receive tax-deductible contributions (Pub 78): No

Categorization

NTEE code, primary: W90: Consumer Protection and Safety
NAICS code, primary: 813410: Civic and Social Organizations
Parent/child status: Central organization

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Better Business Bureau of Metropolitan Houston

Program areas at Better Business Bureau of Metropolitan Houston

Personnel at Better Business Bureau of Metropolitan Houston

Financials for Better Business Bureau of Metropolitan Houston

Form 990s for Better Business Bureau of Metropolitan Houston

Organizations like Better Business Bureau of Metropolitan Houston

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