Program areas at BBB
Better Business Bureau collects viable information regarding the reliability of businesses to help consumers make wise buying choices. Its alternative dispute resolution process provides binding arbitration to businesses and consumers should there be no resolution in the normal complaint process. The ad review program seeks substantiation for advertisements that are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell. Better Business Bureau tailors presentations to the general public on topics such as fraud tactics and ethics.
Better Business Bureau collects viable information regarding the reliability of businesses to help consumers make wise buying choices. Its alternative dispute resolution process provides binding arbitration to businesses and consumers should there be no resolution in the normal complaint process. The ad review program seeks substantiation for advertisements that are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell. Better Business Bureau tailors presentations to the general public on topics such as fraud tactics and ethics.
Personnel at BBB
| Name | Title | Compensation | Date of data |
|---|
| Rick Walz | President and Chief Executive Officer | $118,810 | 2023-07-18 |
| Marjorie Stephens | Former President and Chief Executive Officer | $140,718 | 2021-12-31 |
| Bob Congdon | Vice Chair | $0 | 2022-12-31 |
| Tom Antisdel | Chair | $0 | 2022-12-31 |
| Alexander Andorfer | Treasurer | $0 | 2022-12-31 |
| ...and 5 more key personnel |
Financials for BBB
| Revenues | FYE 12/2023 | FYE 12/2022 | % Change |
|---|
| Total grants, contributions, etc. | $0 | $0 | - |
| Program services | $2,177,466 | $2,022,828 | 7.6% |
| Investment income and dividends | $37,261 | $28,221 | 32% |
| Tax-exempt bond proceeds | $0 | $0 | - |
| Royalty revenue | $0 | $0 | - |
| Net rental income | $0 | $0 | - |
| Net gain from sale of non-inventory assets | $6,375 | $12,348 | -48.4% |
| Net income from fundraising events | $0 | $0 | - |
| Net income from gaming activities | $0 | $0 | - |
| Net income from sales of inventory | $0 | $0 | - |
| Miscellaneous revenues | $3,817 | $6,290 | -39.3% |
| Total revenues | $2,224,919 | $2,069,687 | 7.5% |
Organizations like BBB
| Organization | Type | Location | Revenue |
|---|
| Better Business Bureau | 501(c)(6) | Columbia, SC | $776,010 |
| Better Business Bureau of Delaware | 501(c)(6) | New Castle, DE | $640,435 |
| Better Business Bureau (BBB) | 501(c)(6) | Albuquerque, NM | $1,201,577 |
| Better Business Bureau of Western Pennsylvania (BBB) | 501(c)(6) | Carnegie, PA | $1,835,918 |
| Better Business Bureau of Mississippi | 501(c)(6) | Flowood, MS | $970,561 |
| Better Business Bureau of Greater Kansas City (BBB) | 501(c)(6) | Kansas City, MO | $1,536,836 |
| Better Business Bureau of Central and Eastern Kentucky (BBB) | 501(c)(6) | Louisville, KY | $758,351 |
| Better Business Bureau of Central Ohio (BBB) | 501(c)(6) | Columbus, OH | $3,250,482 |
| The Better Business Bureau of Wisconsin | 501(c)(6) | Milwaukee, WI | $3,643,417 |
| Better Business Bureau of Akron | 501(c)(6) | Akron, OH | $1,467,368 |
Data update history
February 20, 2024
Posted financials
Added Form 990 for fiscal year 2022
August 10, 2023
Posted financials
Added Form 990 for fiscal year 2021
May 17, 2023
Updated personnel
Identified 3 new personnel
November 30, 2022
Used new vendors
Identified 3 new vendors, including , , and
July 1, 2022
Posted financials
Added Form 990 for fiscal year 2020
Nonprofit Types
Civic / social organizationsPublic sector nonprofits
Issues
Community improvementPublic policyBusiness and industry
Characteristics
MembershipsState / local level
General information
- Address
- 4011 Parnell Ave
- Fort Wayne, IN 46805
- Metro area
- Fort Wayne, IN
- County
- Allen County, IN
- Website URL
- bbb.org/Â
- Phone
- (260) 423-4433
- Twitter profile
- @bbbnortherninÂ
IRS details
- EIN
- 35-0315965
- Fiscal year end
- December
- Taxreturn type
- Form 990
- Year formed
- 1920
- Eligible to receive tax-deductible contributions (Pub 78)
- No
Categorization
- NTEE code, primary
- W90: Consumer Protection and Safety
- NAICS code, primary
- 813410: Civic and Social Organizations
- Parent/child status
- Independent
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