Better Business Bureau of Western Pennsylvania (BBB)

The Better Business Bureau's (bbb) core services in advancing marketplace trust are: - providing consumers over 1.9 million bbb Business profiles helping them find trusted companies in our 28 county service area by rating local businesses based on their reliability and performance. - bbb's dispute resolution program conciliated over 20,000 compliants against businesses filed by consumers within our service resulting in over 70% resolution rate. - there were over 8,300 customers reviews filed against local businesses which provides feedback in our Business profiles helping consumers to make educated buying decisions.see continuation on schedule o - bbb scam tracker - an online tool that enables consumers and businesses to report scams in an effort to prevent others from falling prey to similar cons, had over 1,300 scams reported by consumers. - there were over 700 media mentions related to the bbb and our efforts in protecting consumers and businesses in setting standards and best practices for Business. - provided our local 3,700 accredited businesses over 1.7 million members services including request a quote, Business profiles viewed, website views, customer reviews and dispute resolution.