Blessing Hospital

Since it was founded in 1873, Blessing Hospital has provided quality health care services to all patients regardless of race, sex, national origin, age, or ability to pay. In serving all members of its communities, Blessing Hospital continues this tradition by providing free/subsidized care, care to persons covered by governmental programs at less than full charges, and community health/education/wellness programs. For fiscal year 2023, the cost of charity care provided was 5,375,920 and medicare shortfalls were 88,592,740. Blessing Hospital treated patients through the following services during fiscal year 2023: 39,575 emergency center visits; 457,960 outpatient visits; 14,536 surgical operations, including 180 open heart surgeries, 14,858 inpatient admissions, and 1,164 babies. Outpatient services included 94,998 cardiopulmonary/cardiology procedures, 1,295,149 laboratory tests, 95,174 radiology procedures, and 136,849 physical therapy/rehabilitation visits. Blessing Hospital provided additional benefits of 6,937,211 to the community during fiscal year 2023 as follows: health professionals education siu residency program 2,457,659 blessing-rieman college of nursing 2,000,993 nursing educational preceptors 23,829 sub total health professionals education 4,482,481 community health improvement services psychiatric services to siu center for family medicine - quincy, chaddock, and transitions of western Illinois 200,978 adams county health department dental program 100,000 patient transportation and lodging 365,348 charity pharmacy prescriptions 167,079 health screenings/tests 94,262 medical supplies/services for patients 42,883 behavioral health educational programs 8,825 medical interpreting services 25,719 sub total community health improvement services 1,005,094 siu center for family medicine - quincy, chaddock, and transitions of western Illinois subsidized health services care coordination 1,189,621 home healthcare 149,785 sub total subsidized health services 1,339,406 in-kind contributions/donations donations/sponsorships 110,230 sub total in-kind contributions/donations 110,230 Blessing Hospital's strategic objectives for the upcoming years are as follows: 1) quality outcomes/metrics and zero harm goals a) reduce patient harm events by 15% per year 2) best place to work/employee engagement/recruitment/retention b) increase employee satisfication to 80th percentile c) reduce contract labor by 80% by end of fy 3) physician/provider satisfication a) 90th percentile 4) patient satisfaction a) 90th percentile 5) access to care a) increase market share in Missouri by 15% b) decrease outmigration c) enhance digital front door d) always say yes 6) turnaround plan execution 7) fiscal health a) control expenses b) increase revenue c) greater than 200 days cash on hand d) greater than 3.5% operating margin 8) prepare for electronic health record change in 2 years