Program areas at BSM
Restorative services: bsm's restorative services program provides stabilizing basic needs while engaging guests to access additional services. This suite of services includes a healthy, community meal, a secure mailing service for individuals experiencing homelessness or housing insecurity, an id procurement service, a curated clothing boutique, and a disbtribution of personal care and hygiene items. In 2023, 8,000 individuals accessed our restorative services programming, including 83,549 meals, over 8,000 mail users, 1,691 obtained ids, 13,232 items of clothing and 92,427 hygiene items delivered through a trauma-aware model of care, this suite of services helps decrease anxiety and foster trust and security, which can lead to more impactful clinical interventions.
Clinical support services: these critical and more therapeutic services include the concierges (case management), de-escalation, and reentry, all assisting guests in developing tools to more effectively advocate for themselves, manage behavioral or psychological challenges, re-acclimate to community life in a non- institutional environment, and pursue goals around housing, employment, education and more robust civic participation. Our concierge program adapts traditional case management to bsm's trauma-aware, person-centered model based on the concept of "radical hospitality". The clinical support team also coordinates a suite of onsite partner providers, including federally qualified health clinic, weekly and monthly legal clinics, health and wellness consultation, assessment for supportive housing, a monthly support group for formerly incarcerated individuals, a civic engagement and voter education group, and our therapeutic arts table. In 2023, 681 guests received concierge case management services, 1,565 guests received support in accessing benefits.