Child and Family Services of Erie County

Domestic violence serviceshaven houseobjective: haven house provides Services to victims of domestic violence/intimate partner violence in a continuum of Services. The residential Services component is comprised of emergency shelter in a safe, comfortable, and confidential location and long-term transitional housing. The non-residential component includes individual and group counseling, advocacy through the legal system and with Child protective Services, housing Services, and assistance with financial literacy. The main location of haven house is in a confidential location, and satellite locations are located throughout Erie County. Haven house is well established in the community and is a recognized leader in the provision of domestic violence/intimate partner violence Services. Staff meet with community collaborators regularly to explore new and exciting partnerships. Updates/initiatives: we have moved forward with our plan to expand the shelter during this period and have selected an architecture firm to begin developing the plans. Initial exploration of the feasibility of expanding the shelter began during this period. The intent is to convert 6 transitional housing units (apartments) into additional shelter space to accommodate more residents with a priority on serving larger families that are unable to be accommodated in our current shelter space.257 adults provided shelter through haven house1,642 clients received assistance through the counseling and advocacy program11,080 unique Services provided to clients2,080 24-hour hotline calls answered

Community servicescase management servicesthe goal of case management is to provide Services to at-risk youth and families with a focus on stabilizing the Family so that children are safe in their home environment and families can remain together. Case management offers families an array of internal and external resources that allows the families an opportunity to improve and promote positive change and avoid disruption within the Family structure and avoid congregate care. Through the preventive (traditional and kinship families) and high fidelity wraparound programs, families can receive the support and resources needed to assist a Child to remain in their home and avoid juvenile justice placements, foster care placements and/or prevent emergency room visits. Updates/initiatives:high fidelity wrap continues to provide home-based Services to assist youth and families through strength-based, individualized service planning, linkages, coordination, and monitoring of Services to improve and promote Family stability. High fidelity wrap served 121 families with 78% successful closure rate and are currently serving a total of 54 families throughout Erie County. High fidelity wrap has been recognized by ccny and Erie County department of social Services for having a successful closure rate, helping families accomplish their goals and preventing further system penetration. The preventive Services program has served a total of 87 families throughout the 2023/2024 fiscal year. Over the past 10 months, our preventive program has closed 45 cases as of 10/31/23 with 28 closed successfully and 17 cases deemed inappropriate by ecdss due to reasons such as Family relocating, court/county decisions and refusing Services. The program looks forward to measuring the impact of a newly created and hired position of senior case planner in the next fiscal year.