EIN 04-2206041

Clinical & Support Options (CSO)

IRS 501(c) type
501(c)(3)
Num. employees
831
Year formed
1955
Most recent tax filings
2023-06-01
Description
To provide responsive and effective interventions and services to support individual adults, children and families in their quest for stability, growth and a positive quality of life.
Also known as...
Clinical and Support Options
Total revenues
$65,505,410
2023
Total expenses
$52,509,359
2023
Total assets
$57,498,974
2023
Num. employees
831
2023

Program areas at CSO

Outpatient mental health services - outpatient services provides a wide range of counseling Options for adults and children and their families. Totals for the year: 10,354 people served, 176,609 hours.
Crisis and respite services - the crisis team provides immediate and respectful Support through our telephone hotline and face-to-face evaluations and short term community crisis stabilization services. Totals for the year: 3,232 people served, 6,975 bed days and 6,194 crisis evaluations.
Family Support services - services provided are based on an atmosphere of safety and predictability to help consumers live independently in the community. Totals for the year: 1,568 people served, 68,679 hours of service.
Community based services including adult clubhouse, therapeutic day programming for youth, community partner intensive case management services, emergency shelter and resource center for adults experiencing homelessness and housing case management and supports provided to individuals in community settings with a goal to provide stability and enhanced quality of life.

Who funds Clinical & Support Options (CSO)

Grants from foundations and other nonprofits
GrantmakerDescriptionAmount
Boston Medical Center Corporation (BMC)Subaward$69,631
Community Foundation of Western MassachusettsHuman Services$18,250
The Food Bank of Western MassachusettsFood for the Needy; Cash To Purchase Equipment$15,937
...and 6 more grants received

Personnel at CSO

NameTitleCompensation
Karin JeffersPresident and Chief Executive Officer$298,980
Frank MertesChief Financial Officer
Melody ArsenaultSenior Vice President of Human Resources and Compliance / Senior Vice President Human Resources / Vice President of H.R.$160,710
Melody FranceSenior Vice President Human Resources$167,519
Karen PoissonSenior Vice President of Programs$167,844
...and 8 more key personnel

Financials for CSO

RevenuesFYE 06/2023
Total grants, contributions, etc.$25,576,414
Program services$31,886,324
Investment income and dividends$119,106
Tax-exempt bond proceeds$0
Royalty revenue$0
Net rental income$515,654
Net gain from sale of non-inventory assets$0
Net income from fundraising events$0
Net income from gaming activities$0
Net income from sales of inventory$0
Miscellaneous revenues$7,407,912
Total revenues$65,505,410

Form 990s for CSO

Fiscal year endingDate received by IRSFormPDF link
2023-062024-02-23990View PDF
2022-062022-11-04990View PDF
2021-062021-11-11990View PDF
2020-062021-03-01990View PDF
2019-062020-01-31990View PDF
...and 9 more Form 990s
Data update history
September 21, 2024
Received grants
Identified 5 new grant, including a grant for $69,631 from Boston Medical Center Corporation (BMC)
May 27, 2024
Posted financials
Added Form 990 for fiscal year 2023
May 21, 2024
Updated personnel
Identified 1 new personnel
May 19, 2024
Used new vendors
Identified 3 new vendors, including , , and
May 18, 2024
Received grants
Identified 1 new grant, including a grant for $6,394 from Gladys L Brown Tua
Nonprofit Types
ClinicsMental health organizations
Issues
HealthMental health
Characteristics
Receives government fundingEndowed supportCommunity engagement / volunteeringTax deductible donationsAccepts online donations
General information
Address
8 Atwood Dr 301
Northampton, MA 01060
Metro area
Springfield, MA
County
Hampshire County, MA
Website URL
csoinc.org/ 
Phone
(413) 773-1314
Facebook page
CSOMass 
Twitter profile
@cso_mass 
IRS details
EIN
04-2206041
Fiscal year end
June
Taxreturn type
Form 990
Year formed
1955
Eligible to receive tax-deductible contributions (Pub 78)
Yes
Categorization
NTEE code, primary
F32: Community Mental Health Center
NAICS code, primary
621: Outpatient Health Care Practitioners and Facilities
Parent/child status
Independent
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