Program areas at CHR
CHR provides an extensive array of in-home and community-based services to children, families and adults with behavioral health needs including substance use disorders. This includes a variety of case management, outreach, and crisis intervention services in various community settings including homes, workplaces, schools, and public areas. We collaborate closely with local resources, including innovative partnerships with local Police Departments and providing life-saving substance use treatments in six CT prisons. Nearly 6,300 persons were served with 83% reporting a favorable outcome including achievement of their treatment goals, return to families or their communities, continuing employment or the stabilization of an acute event. 97% were diverted from incarceration and connected to needed mental health services.
CHR's extensive clinical services help people achieve mental wellbeing and recovery. Through outpatient, intensive outpatient, groups, and community services, CHR's experienced staff provide treatment for emotional and behavioral problems, serious mental illness, substance use, significant stress, and other needs. In recent years, we have vastly expanded services for individuals with opioid use disorders and added peers, individuals with lived experience, to many treatment teams and expanded care into dozens of local schools and primary care offices. By empowering individuals to reach personal goals, we help people manage their illness and live happier, more independent lives. Highlights of recent client satisfaction data shows 94% of adults reported that they were treated with respect; 90% were satisfied with the care they received; and 98% of families reported that CHR was respectful of their race and culture. Over 14,600 persons were served in eleven office based clinics across eastern and central Connecticut. 72% of those served reported improvements in meeting their personal goals. In addition over 11,400 persons contacted our information, assessment, and referral center and were assessed and/or referred to various CHR programs or to independent community agencies for needed services.
CHR provides residential and housing services to children, adults, and families in need. CHR focuses on promoting growth and development through supportive and empowering residential programs, including supportive housing and innovative models such as an apartment building for young adults who have experienced homelessness and homeless outreach programs to identify unsheltered individuals in the community and link them with housing and support services. Recent client satisfaction data shows that 100% of adults who received housing services reported that CHR treated them with dignity and respect. Similarly, 100% of individuals reported that CHR's housing staff was always available to them. Services were provided to 872 individuals, generally on a long-term basis. Of these 61% either obtained permanent stable housing or were able to return to live with their families. 22 persons were served in six therapeutic group homes avoiding their admission to state or private hospital facilities, a much more expensive and less effective setting. 77% avoided admission to long-term hospitalization or residential care.