Community of Hope

Health services coh works to improve health outcomes in Washington, dc, by providing high-quality, affordable, and accessible primary healthcare with a focus on serving the uninsured and underinsured in our Community. As a federally qualified health center, coh provides medical, dental, and emotional wellness services at three health centers and emotional wellness services at a Community resource hub to all persons regardless of their ability to pay. Maternal and child health supports include centeringpregnancy group perinatal care, labor and delivery services at one center and hospital, perinatal care coordination, doulas, transportation to visits, and more. In 2023, coh served 15,785 unique patients in 82,243 medical, dental, emotional wellness and care management visits. The largest health center, the conway health and resource center (chrc) provides medical, dental, and emotional wellness services in ward 8, filling a critical gap in a historically under-resourced Community. Medical, dental, and emotional wellness services are also provided at the marie reed health center (mrhc) in ward 1, which is the refugee health screening and immunization center for dc. The family health and birth center (fhbc) in ward 5 provides primary care and emotional wellness services and is especially known for its robust maternal and child health programs. It is the only free-standing birth center in dc and is also the only facility on the eastern side of the city where a person may give birth. The on-site pharmacy at fhbc provided over 23,000 prescriptions to patients served at all three health centers. The commons at stanton square (ward 8) is a Community resource hub for emotional wellness services, a homelessness prevention program, and the baby and me place-based care coordination program for pregnant people. School-based mental health services also continued in 2023 at two high-need elementary schools in ward 8.coh's health centers are patient-centered medical homes. Patient support programs are critical and include a home-visiting program for families with young children. Through this program, case managers educate parents about infants and toddlers' physical and emotional development and connect families to resources. Coh has a comprehensive care coordination program for perinatal patients, patients with multiple chronic diseases, and refugees.coh serves a largely low-income population. 91% of patients live at or below 200% of the federal poverty level and 88% have medicaid, medicare, or dc alliance, or are uninsured. Among patients who reported this information, 91% are people of color and 65% are female.

Community impact - the bellevue family success center (fsc) operates out of chrc in ward 8, connecting families experiencing hardships with existing government and Community resources to meet their individual needs through either one-time interactions or short-term case management. Over the past year, the family success center helped 531 families navigate crises through the support of three family success specialists. Housing support is the most requested service, followed by food and employment search assistance. A Community advisory council (cac) made up of bellevue residents meets monthly to guide the fsc's priorities and provide feedback on potential partnerships. The cac also helps coh strategize about how to address emerging needs and refine our approaches, both within the fsc and in our other programs.

Housing for people experiencing homelessness Community of Hope (coh) works to end homelessness for families by offering services at all levels of the homelessness continuum of care including homelessness prevention services, shelter, and two permanent housing solutions. In 2023, coh served 1,728 families and individuals, totaling 4,871 people. Homelessness prevention supported 852 families, and 95% of cases did not end up in shelter when exiting the program. The triumph (ward 8), coh's family shelter program, served 208 families with children, and 85% of clients exited to permanent housing. Coh has also expanded to provide support for individuals experiencing homelessness. Bridge housing supports adults without children who have been living outside or in large shelters and will soon transition into permanent housing. In 2023, this program, served 120 individuals in two locations.additionally, coh has two permanent housing solutions: permanent supportive housing (psh) for families and individuals who experienced chronic homelessness, and rapid re-housing (rrh) for families with lower barriers to housing stability, but who still need rental assistance and support. Between these programs, supportive services include case management, employment services, life skills classes, mentoring and activities for the children. In 2023, 387 families were served in rrh. Psh includes both scattered-site and site-based housing, serving 364 families and individuals. The site-based psh programs are in ward 8 Mississippi avenue apartments, archer park, parkway overlook, the trio, and ridgecrest apartments. Rrh has kept 99% of its families from returning to shelter within two years of program exit. 98% of families in psh stayed stably housed or exited to a positive destination.