Program areas at CCCS
Housing - the housing department provides Counseling and education services to clients nationwide in the areas of rental, pre-purchase, post-purchase, foreclosure prevention, and reverse mortgage. Through community outreach and strategic national and local partnerships, we provided housing Counseling to 5,103 clients and education to 3,282 individuals. An example of the impact our work has in the communities served, we helped over 570 homeowners avoid foreclosure and helped more than 100 people became homeowners.
Smart money coaching in partnership with the San Francisco office of financial empowerment, we strengthen the economic security and mobility of low-income San franciscans through coaching to help remove barriers to accessing opportunities, access safe and affordable banking, establish emergency savings to better cope with financial shocks, reduce debt, and stabilize housing. Funding comes from city departments that enable us to reach underserved communities by interweaving program referrals through an existing Service delivery within human services, housing authority, and workforce development agencies. Coaching is available to anyone living, working, or receiving services in San Francisco. Balance currently has 16 active smart money coaching sites (partner cbos).
Financial fitness and debt management services our counselors and educators serve all of the Counseling referrals from our nearly 400 partners, including Credit unions, banks, employers, and eaps. They provide one-on-one Counseling covering money management, debt reduction, Credit report review, student loan repayment, and preparing for homeownership. Counseling and education are provided via phone, chat, email, and in both virtual and in-person classroom settings. In 2022, we provided financial fitness Counseling, smart money coaching, and/or debt management services to 67,971 clients. Through our private-label websites, consumers have completed 4,3401 online learning modules. We conducted 381 financial fitness workshops and webinars, providing education to 1,4505 attendees. The clients we serve repaid over $756,150 in debt in 2022.