Cook Children's Medical Center - Prosper

Cook Children's Medical Center - Prosper opened its doors in January 2023, bringing the world-class care Cook Children's is known for closer to the homes of families living in the northeastern sector of Texas. Opening celebrations included a ribbon cutting and hospital tours with multiple health system leaders, community leaders and new medical center employees in attendance. The first patient was welcomed on January 9. Cook Children's began developing the health care landscape in Prosper, Texas, in 2019 with the opening of an urgent care center and several area primary care offices, followed by a medical office building and outpatient surgery center in 2020. By 2021, construction was underway for a medical center to support these existing services. The Prosper medical center adds to the 35-acre Prosper campus an emergency department; a surgical and procedural floor; an infusion center; an outpatient imaging center; a retail pharmacy; an inpatient unit with medical-surgical and pediatric intensive care beds; and two floors of shell space that allow for growth to meet the future needs of the community. In FY23, Cook Children's - Prosper discharged more than 1,500 patients and saw more than 8,900 emergency department visits. Early Success Within the first 50 days of opening, the medical center had a successful Joint Commission survey. The Joint Commission evaluates, accredits and certifies more than 22,000 health care organizations and programs in the United States for the highest standards, safety and quality. Surveyors were very complimentary of the Cook Children's Medical Center - Prosper culture and alignment with Cook Children's Promise, "Everything for the Child." They also loved the facilities, with its unique features, one-of-a-kind design elements and beautiful aesthetics. Six months after opening, the Prosper Lab passed its first College of American Pathologists (CAP) Inspection - the gold standard for hospital labs to become CAP accredited. CAP requirements commonly exceed the standards to elevate patient care and safety. Innovatively Empowering Families Family friendly tech features integrated into every inpatient room at Cook Children's - Prosper keep children and families in control of their hospital experience and make their health care journey easier. When designing patient rooms for the Prosper facility, Cook Children's wanted to match the innovation that patients and families experience at every turn throughout the facility, from the life-size digital display in the front atrium to the operating rooms equipped with technology that allows real-time remote viewing and physician collaboration. The teams designing the rooms, particularly the technology behind them, conducted extensive research and asked patients and families for feedback on what tools would make their stay easier. The result was an app for patients and families that puts control of their experience right in the palm of their own hands. When families download the app during their hospital stay, they can view and interact with much of the behind-the-scenes workflow involved in their child's care. In addition to the app, the communication portals in each patient room are fully digitized and populated with information in real-time. Integration between multiple tech platforms, and collaboration among several health system departments and tech vendors, help make the app and other patient communication tools the seamless supporting players for the care and comfort of patients that they are. All of these innovations talk to and inform each other. These tools help Cook Children's communicate with and care for a tech-savvy generation in the way they prefer to consume information. But, should a patient not have access to a personal device or care not to use one, there are multiple ways to communicate and access the information and features offered in the app. Adding Value In July 2023, Cook Children's - Prosper launched a new testing and diagnostic service that allows children experiencing seizures to receive care closer to their homes and communities. The test, called continuous electroencephalogram (EEG) monitoring, reads electrical activity in the brain and is an essential tool for detecting and diagnosing a seizure disorder. The new EEG monitoring service is made possible through collaboration with the Neurosciences team at Cook Children's Medical Center in Fort Worth. The collaboration allows for the EEG test being performed on an inpatient unit at Cook Children's - Prosper to be livestreamed to clinicians in the Epilepsy Monitoring Unit in Fort Worth for observation and reading. Several obstacles were overcome to make this remote monitoring service a reality, including building the technological infrastructure to support high-speed and secure data-sharing channels between the two medical centers for real-time monitoring of the patient's EEG patterns and events. Raising Awareness With the help of the Center for Community Health, led by Cook Children's, the medical center keeps a close eye on issues within the Prosper and surrounding communities impacting the health and wellness of children and families, and takes action to raise awareness and educate the community when needed. In FY23, Cook Children's - Prosper teamed up with the Prosper Fire Department to host a press conference reminding parents of the dangers of leaving children in a hot car. The press conference was spurred by alarming vehicular heatstroke numbers nationwide. By June 2023, eight children died of vehicular heatstroke in the U.S., including a 4-year-old boy in Houston, Texas. The previous year, three children died of vehicular heatstroke in Texas. First responders showed a live demonstration at Cook Children's - Prosper to simulate a 911 call and emergency response for a child left in a hot car. A digital thermometer displayed the internal temperature of a second demonstration vehicle to show how high and how quickly a vehicle can heat up. The temperature inside the vehicle surged past 135 degrees. Speakers at the press conference included a representative from Cook Children's Center for Community Health and a Cook Children's - Prosper emergency department physician.