Program areas at Community Crisis Services and Food Bank
Crisis intervention Services: available 24 hours a day, 365 days a year. When you contact Community through phone, chat or text, expect to talk confidentially to a skilled volunteer or staff who will listen with compassion, respond without judgment and treat you with respect. Our volunteers and staff complete a minimum of 62 hours of training to provide support and comfort for clients in times of Crisis. They know how to work collaboratively with you to brainstorm potential options and generate an action plan if you think it could be helpful. We also maintain an extensive resource database, our staff/volunteers may be able to help you find more specialized local Services and resources from national organizations. In fiscal year ending june 30, 2023, 72,963 units of service were provided through phone hotline, chat and text, mobile Crisis response, guidelink center triage, suicide intervention, information and referrals, tdd message relay for deaf, Community education and outreach, and support groups.
Emergency assistance Services: the emergency assistance program helps johnson county individuals and families maintain or obtain basic needs such as housing, utilities, identification and work-related items. In the fiscal year ending june 30,2023, 6,589 units of Services were provided to low-income persons in the form of rent and utility assistance, clothing, local bus tickets, career related expenses, information/referrals and more.
Food Bank Services: residents of johnson county can receive grocery assistance once a week, with no limit on the number of weekly visits per year. Clients have the option to visit the Food Bank at pepperwood plaza at 1045 highway 6 east Iowa city, Iowa 52240, have Food delivered or go to one of our mobile pantries throughout the county. Clients may choose the items which will work best for their family, with some limits based on family size. The Food Bank provides non-perishable items as well as produce, bakery, deli, dairy, and health and hygiene items as they are available through donations. In the fiscal year ended june 30, 2023, 53,216 units of service were provided to low-income persons in the form of emergency and/or supplemental groceries.
The 1105 project is a property owned by Community Crisis Services and Food Bank. It is utilized by Community staff for meetings and office space. There are occupancy lease agreements with two local nonprofits, one for office space and the other to run their program in the dining room and commerical kitchen. The commerical kitchen is available for rent to local Food entrepreneurs when not being used by the nonprofit.