Crisis Connections

Crisis Connections provides free and reliable Crisis prevention, intervention, and post-vention services for individuals experiencing a personal Crisis - physical, emotional, or financial. Our trained volunteers and staff offer support, help callers connect to necessary resources, and listen without judgement. Our Crisis services include: 1) our 24-hour Crisis line is there when a member of the community feels overwhelmed, deeply sad, alone, or even desperate. They can talk to a real person who lends an understanding ear and helps them navigate through the Crisis; 2) teen link is a confidential helpline for teens, by teens. Through phone, text, and chat, teen link volunteers address urgent problems such as self-harm, loneliness, bullying, abuse, substance use and family issues; 3) our warm line offers peer support for people living with emotional and mental health challenges. Because warm line volunteers have experienced mental health challenges themselves, they offer a safe and confidential option for those who want to connect with someone who understands; 4) our Washington recovery help line provides Crisis intervention and referral services for Washington state residents struggling with addiction. 5) Crisis Connections expertly trained staff respond to 988 calls in king county 24/7. They help people who are experiencing mental health related distress - thoughts of suicide, mental health or substance use Crisis, and other kinds of emotional distress. People can call or text 988 or chat 988lifeline.org for themselves or if they are worried about a loved one who may need Crisis support.

Crisis Connections' king county 211 program is the community's lifeline for connecting people to critical resources such as food, shelter, eviction prevention and caregiver support. Our 211 information & referral specialists help community members navigate the complex health and human service landscape and connect them to best-fit resources for their unique needs. 211's overarching goals are to provide the support needed to prevent urgent needs from becoming crises and connect people to resources to improve their health, well-being, and quality of life. Our 211 team also manages community resources online (cro) - the most up-to-date and comprehensive database of health and human services available for all of Washington state. Our intake specialists provide referrals to care connect hubs in Washington state.