Friends Services Alliance

FSA Compliance Program: FSA Compliance provides post-acute/long-term health care organizations with the expertise and resources to implement and support an effective Compliance and Ethics program. Our program design incorporates regulations from the Centers for Medicare and Medicaid and guidance from the Office of Inspector General and the Department of Justice to ensure a robust program customized to fit the size, risk and complexity of individual organizations. This unique collaborative approach builds on a shared commitment to quality services and ethical practices in a challenging, ever-changing regulatory and compliance environment. Program support ranges from a full-service compliance program-including the provision of a compliance officer-to project management implementation guidance. Components include: Compliance Officer, Compliance Staff Support, Code of Conduct Development, Policy Development, Program Implementation Support, Program Assessment, Auditing and Monitoring, Staff Education and Training, Regulatory and Industry Updated, Privacy and Health Insurance Portability and Accountability Act Resources. The FSA team assists in designing a program that addresses your organizations risk and priorities based on an onsite Gap Analysis. Our seasoned professionals have a wide range of skills and knowledge to help develop and support an effective program, working toward creating a culture of compliance.

FSA Core: provide support to member organizations and beyond including: education and training; leadership development; organizational development; governance. Members may participate in facilitated affinity groups and have access to various insurance products with like-minded organizations, and receive preferred pricing on compliance and risk management services.

FSA Risk Management Program: With a focus on risk mitigation and quality of care and services, FSA Risk Management works with your team to develop a customized risk management plan. Minimize risk at your organization with ongoing support, training and opportunities for shared learning and collaboration with organizations similar to yours. Components Include: Development of a customized, enterprise-wide risk management plan, including supporting policies and procedures. Establishing a culture of safety through a focus on risk prevention. Training and orientation for risk management staff and senior leadership. Site visits and risk program reviews. In-servicing for risk-related issues, including: Movement Through the Continuum | Fair Housing Act | Documentation of Records | Investigation 101: Think Like an Investigator | Investigating Abuse and Neglect. Development, implementation, training and support for electronic incident reporting using our event and near miss/good catch reporting system. Focused review of adverse event reports Integration of risk management processes into operational strategies; Collaboration with organization and outside legal counsel on professional liability matters.