Goodwill Industries of Central East Texas

Donated goods retail (dgr) program: this program consists of the following: attended donation centers, traditional retail stores, an e-commerce "virtual" store, the logistics department (for moving donations, storing donations, and supporting the retail stores), and the post- retail/recycling operation. The collection & sale of donated goods produces revenue Goodwill uses to provide employment-related services to the community. More importantly, however, each department in the dgr program serves as a training center where clients with disabilities and other barriers to employment gain valuable skills needed to prepare for and or integrate back into the world of work. Every team member in dgr has two roles: 1) doing the job he or she was hired to do and 2) serving as a trainer/coach for clients with disabilities & other barriers to employment while these clients received real-world on- the-job training in our dgr facilities. In 2023, Goodwill served 30,339 donors and 143,395 customers through the dgr program. Goodwill recycled, and/or repurposed approximately 704,928 pounds of donations in our post-retail/recycling department. The dgr program provided 3,845,997 in revenue to support our mission. Throughout 2023, Goodwill employed 233 people, including short-term, paid on-the-job training clients, with 44% of those having disabilities and/or other barriers to employment. Goodwill paid 2,548,007 in wages and benefits, including 618,462 to people with disabilities and/or other barriers to employment.

Contract services program: this program creates job opportunities for people with disabilities while simultaneously providing needed services & products to state & federal agencies in the local communities we serve. Currently, we have contracts with state governmental agencies whereby we hire people with disabilities to fill open positions they have available or provide needed services in their facilities. In 2023, Goodwill employed 11 people with disabilities and other barriers at three state agencies in the region. These clients worked over 6,489 hours. They were paid wages of approximately 162,452.

Mission services programs: the mission services program provides an array of services that prepare clients for employment, including employment-related training/ certifications, job placement and retention assistance, and family financial stability services, such as financial education, financial coaching and asset-building support. These services are funded through the dgr program revenues, fee-for-service funds, public & private grants, & donor contributions. In 2023, the mission services program served 8,077 individuals.

Child care services program: Goodwill also partners with workforce solutions deep East Texas to oversee the new ccs program, which provides financial assistance/subsidies for childcare to low-income families in the 12 county deep East Texas region to help them find/retain employment and participate in training/education programs as they work to improve their lives and the lives of their children. Once approved to participate in the program, the children of eligible parents are referred to quality childcare providers for care. The ccs program also provides participating childcare providers and staff with quality assessment, training, and mentoring to assist them in improving the quality of care they provide to children and families in the ccs program. In 2023, ccs yielded the following results: a total of 858 new children were added to care in 2023 and 2,162 parents received subsidies for childcare in deep East Texas. A total of 13,554,376 in childcare subsidies were provided to parents for quality childcare.