EIN 82-5373223

HCR Manorcare

IRS 501(c) type
501(c)(3)
Num. employees
464
City
Toledo
State
Year formed
2018
Most recent tax filings
2023-12-01
Description
HCR Manorcare supports health systems, acute care providers, health plans, and community organizations by providing access to a variety of post-hospital care services in the communities they serve. Their mission is to improve their patients' health and well-being. Additionally, HCR Manorcare's Arden Courts memory care communities provide residential secured living services for those living with Alzheimer's or related dementia. These facilities are designed to support the highest practicable level of engagement and function for both patients and their families.
Total revenues
$1,049,743,119
2023
Total expenses
$1,321,859,535
2023
Total assets
$680,591,181
2023
Num. employees
464
2023

Program areas at HCR Manorcare

Skilled nursing and rehabilitation services:hcr Manorcare's skilled nursing facilities (snf), the majority of which do business under the trade names "heartland and "Manorcare health services," provide skilled nursing and rehabilitation services during recovery after a hospitalization stay. HCR Manorcare is the post-acute division of promedica health system, Inc. (promedica), a mission based, not-for-profit healthcare organization focused on the health and wellbeing of the communities it serves. Headquartered in toledo, Ohio, HCR Manorcare operates 157 skilled nursing centers which provide short term rehabilitation and long-term care assistance 24 hours a day to those who meet the skilled nursing requirements and cannot live independently. Rehabilitation services provide patients with the tools they need to return home or to function at their highest potential. These services include physical and occupational therapies, as well as speech and language pathology. Additional services such as palliative and hospice care can also be provided in the skilled nursing setting. In 2023, HCR Manorcare's snfs provided over 979,266 care days to its patients and residents.in 2023, HCR Manorcare's snfs expended 237,356,793 in net payroll. A total of $6,720,184 was withheld in employee state and local taxes. Promedica senior care's skilled nursing and rehabilitation centers, primarily operating under the brand names promedica, heartland and Manorcare, demonstrate promedica's mission and core values by providing high-quality health care to all eligible patients regardless of their race, creed, national origin, disability or age. The centers provide patients with home assessments and community resources for a safe and healthy transition home. The centers grant patients and residents their wishes through the organization's hearts' desire program.
Assisted living facilities:hcr Manorcare's assisted living facilities (alf), the majority of which do business under the trade name arden courts, primarily provide assisted living services for those who are living with a dementia diagnosis or require assistance with activities of daily living. HCR Manorcare is the post-acute division of promedica health system, Inc. (promedica), a mission based, not-for-profit healthcare organization focused on the health and wellbeing of the communities it serves. Headquartered in toledo, Ohio, HCR Manorcare operates more than 50 assisted living facilities with the majority of the communities designed specifically for those living with alzheimer's or related dementia. Assisted living communities provide assistance with dressing, bathing, meals, activities and medications in a homelike setting. Programming activities are designed specifically for the individual resident's needs and abilities. Additional services such as palliative and hospice care can also be provided in the assisted living setting.in 2023, HCR Manorcare's alfs provided 1,011,984 days of care to its residents.in 2023, HCR Manorcare's alfs expended 134,090,637 in net payroll. A total of $3,501,809 was withheld in employee state and local taxes. Promedica senior care's assisted living facilities, primarily operating under the brand name arden courts, promedica memory care communities, demonstrate promedica's mission and core values by providing high-quality care and engagement to all eligible residents regardless of their race, creed, national origin, disability, or age. The communities provide residents with a place to participate and thrive in meaningful activities and live in a safe environment. They continue to balance an engaging social model with the clinical care residents need to remain safely in the community. The facilities provide activities and virtual visits with family, community entertainment and pet therapy. The facilities continued to provide family and community resources to help cope and live with someone with a dementia diagnosis. The facilities also grant residents their wishes through the organization's hearts' desire program.
Home health and hospice services:hcr Manorcare's home health and hospice services (hhh), the majority of which do business as heartland home health care and heartland hospice care, provide nursing, rehabilitation, social services, palliative care, bereavement and patient and family counseling services for patients recovering from a hospital stay or diagnosed with a terminal illness. HCR Manorcare is the post-acute division of promedica health system, Inc. (promedica), a mission based, not-for-profit healthcare organization focused on the health and wellbeing of the communities it serves. HCR Manorcare provides home health and hospice services in more than 115 markets across the country.home health caregivers provide nursing and rehabilitation services to patients at home and in skilled nursing or assisted living facilities. Home health care services are designed to assist those individuals who wish to stay at home or in another residential setting but still require some degree of medical care or assistance with daily activities, as well as patients who continue to require services after having been discharged from a higher acuity setting. Nurses and therapists provide services such as wound care, infusion therapy, rehabilitation, and assist patients with daily activities. Hospice services are designed to provide a broad range of services to patients nearing the end of life. Hospice services can include pain and symptom management, skilled nursing care, physician services, home health aide, patient counseling, and family bereavement counseling. Services are provided by an interdisciplinary team consisting of nurses, social workers, spiritual care coordinators, bereavement coordinators and nurse practitioners. In 2023, HCR Manorcare's hospice care provided 23,672 starts of care to its patients.in 2023, HCR Manorcare's home health care provided 184,587 total visits to its patients.in 2023, HCR Manorcare's hhhs expended $321,274,802 in net payroll. A total of $10,532,894 was withheld in employee state and local taxes. Promedica senior care's home health and hospice agencies, primarily operating under the brand names promedica and heartland, demonstrate promedica's mission and core values by providing high-quality care and support to all eligible patients and families regardless of their race, creed, national origin, disability or age. As we navigate through covid and address workforce challenges, the facilities are working with our social determinants of health team to help assess employees' needs such as transportation, access to nutritious food and childcare. Also, in 2021, the organization launched a custom app, purposeful and resourceful well-being resources, to employees. In 2021, the organization launched dei initiatives across the system by sponsoring inclusion innovation communities for employees and hosting virtual and in-person meetings to share the organization's strategic dei commitment to increase diversity, equity and inclusion for our employees, patients, residents, vendors, and the communities we serve. The hospice agencies prepare patients and their family members for end of life and provide bereavement counseling and follow-up to families a year after the patient passes. The agencies also provide unique services to veterans, holiday support, support groups, and workshops to anyone in the community who needs additional help to get through the loss of a loved one. Patients' wishes are granted through the organizations heart's desire program. Through grants from the hospice memorial fund, grief camps for children and adults are offered as well as educational sessions and life celebration events. The fund also provides stabilizing resources for hospice patients and families in financial distress due to the lack of or reduction in income from terminal illness or disease.

Who funds HCR Manorcare

Grants from foundations and other nonprofits
GrantmakerDescriptionAmount
Promedica FoundationOperating Grant$90,000
AgeOptionsRespite Assistance for Caregivers$22,900
Lincoln Financial FoundationLive$500

Personnel at HCR Manorcare

NameTitleCompensation
Arturo PolizziPresident and Chief Executive Officer / Chief Operating Officer$0
Randall OostraPHS President and Chief Executive Officer$0
Terrence MetzgerChief Financial Officer
Stephen M SadowskiChief Legal Officer$0
Terese HigginsDirector of Home Care Operations$145,009
...and 5 more key personnel

Financials for HCR Manorcare

RevenuesFYE 12/2023
Total grants, contributions, etc.$13,079,923
Program services$1,038,459,588
Investment income and dividends$-3,847,769
Tax-exempt bond proceeds$0
Royalty revenue$0
Net rental income$0
Net gain from sale of non-inventory assets$9,890
Net income from fundraising events$0
Net income from gaming activities$0
Net income from sales of inventory$0
Miscellaneous revenues$2,041,487
Total revenues$1,049,743,119

Form 990s for HCR Manorcare

Fiscal year endingDate received by IRSFormPDF link
2023-122024-11-14990View PDF
2022-122023-11-15990View PDF
2021-122022-11-08990View PDF
2020-122021-11-12990View PDF
2019-122021-03-02990View PDF
...and 1 more Form 990

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Data update history
February 7, 2025
Posted financials
Added Form 990 for fiscal year 2023
January 17, 2025
Updated personnel
Identified 3 new personnel
July 23, 2024
Received grants
Identified 1 new grant, including a grant for $22,900 from AgeOptions
January 1, 2024
Received grants
Identified 1 new grant, including a grant for $90,000 from Promedica Foundation
December 28, 2023
Posted financials
Added Form 990 for fiscal year 2022
Nonprofit Types
Nursing homesHealth organizationsHeadquarter / parent organizationsCharities
Issues
HealthDiseases and disorders
Characteristics
Political advocacyLobbyingPartially liquidatedNational levelReceives government fundingCommunity engagement / volunteeringTax deductible donationsAccepts online donations
General information
Address
PO Box 10086 Attn Tax-5
Toledo, OH 43699
County
Lucas County, OH
Website URL
arden-courts.org/ 
Phone
(419) 252-5772
IRS details
EIN
82-5373223
Fiscal year end
December
Taxreturn type
Form 990
Year formed
2018
Eligible to receive tax-deductible contributions (Pub 78)
Yes
Categorization
NTEE code, primary
E91: Nursing, Convalescent Facilities
NAICS code, primary
623110: Inpatient Nursing, Hospice, and Rehabilitative Care Facilities
Parent/child status
Central organization
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