Program areas at HRCHC
HealthReach Community Health Centers (the Centers) provide accessible and affordable health care in Maine's rural communities. The Centers have 12 primary care sites staffed by professionals who specialize in family practice medicine serving patients of all ages. All sites also offer behavioral health services, psychiatric medication management services, substance use disorder services, prescription assistance, and support for patients in addressing their social needs such as access to programs that assist with the cost of healthcare and assistance connecting with community resources. Two centers offer dental services. All sites offer medication for opioid use disorder through in-person and/or telehealth services. The Centers strive to support access to healthcare services economically and geographically, serving residents of Franklin, Sagadahoc, Androscoggin, Oxford, Knox, Waldo, Lincoln, Somerset, and Kennebec counties of Maine. The Centers' ability to provide affordable service depends on grants and contracts at the federal and state level, and from private organizations. The Centers extend credit without collateral. The Centers have an electronic health record interfaced with several community partners and have utilized telehealth capabilities to meet patient need. The Centers also provide other outreach and health education initiatives which benefit the community.
The Centers provide medical, dental, and behavioral health services under sliding fee arrangements to eligible patients. The sliding fee plan is available for eligible patients whose income and family size meet the criteria outlined in the federal poverty guidelines. These guidelines are updated yearly. Under the medical and behavioral health plan, eligible patients pay a flat fee for services rendered by the Centers. The fees range from $10 to $55 per visit. Under the dental plan, eligible patients receive a discount of 20%-80% from the total charge with a minimum payment due of $50.