Program areas at Hope Clinic
Hope Clinic is a Christian, primary care/ internal medicine practice that provides quality care to uninsured, underinsured and uninsurable adults in Gwinnett County, Georgia and surrounding counties. Hope Clinic expects and encourages patients to participate in their own healthcare and all patients are welcome at the Hope Clinic regardless of race, ethnicity, or their ability to pay. Hope Clinic provides our patients with a sliding scale fee structure based on their household income levels, in which patients are given either a 30%, 40% or 50% discount on available health services. For patients who are indigent, homeless, and extremely low income, Hope Clinic provides a tailored payment plan, named Hope Helps, that allows patients to pay a set fee of $25 for office visits with the addition of set fees for all laboratory and testing services. Hope Clinic is willing to work with and establish an affordable payment plans with any patients who require additional help. Hope Clinic services a widely diverse population that suffers from a number of common chronic conditions, mainly heart disease and diabetes. By developing lasting constructive relationships with every patients, Hope Clinic prevents the influx and reoccurrence of unnecessary hospitalizations and misuse of emergency room services. Hope Clinic provides access to complete management of primary care's chronic and acute medicine resources. By establishing care with the same provider, Hope Clinic patients discover continuous monitoring of their complete health and are taught ways to manage and stabilize their illnesses. Hope Clinic is the only clinic in Gwinnett Country, with one full time employed physician and one volunteer physician that directly works alongside and supervises three full time employed nurse practitioners, that specializes in creating individualized treatment plans that makes the continuation of care seamless for the uninsured patient population. Hope Clinic provides a number of additional services to streamline patients' complete medical and physical needs. By providing patients with access to onsite labs, x-ray, ultrasound, and echocardiogram services Hope Clinic saves patients thousands of dollars in diagnostic care annually. Hope Clinic's Chronic Care Management program is used for patients with one or more chronic diagnoses. By referencing the HEDIS standards in care, our goal driven chronic care management program designed by our physicians and managed by a certified nurse practitioner defines objectives for over 4,500 patients. Hope Clinic's Chronic Care Management Program focuses on the following 9 objectives with each chronic care patient: Setting organized achievable goals, diet, exercise, stress, eye care, foot care, dental care, and medication assistance. Internal goals are set for each patient including a minimum of 4 provider visits a year, regular telephone visits, necessary laboratory visits, and standard medication adherence for each patient. With just a 50% compliance rate of the set internal goals, patients in the program can expect to report a 15% reduction in total cholesterol, and hemoglobin A1C, as well as a 5 to 10% reduction in weight. Hope clinic has recognized that depression and other mental illnesses play an important role in a person's overall health, especially patients facing the complexity of managing chronic illnesses. Hope Clinic partners with a local psychiatry practice to provide mental health counseling and medication management by a certified psych family nurse practitioner. Hope Clinic's mental health program visits are available to all existing hope clinic patients free of charge. This program allows for patients to receive help and treatment beyond the scope of basic depression and anxiety that's treated by primary care physicians. Hope Clinic also has dedicated staff assigned to assist any patient with the many different prescription assistance programs. These guarantees patients get medications that are essential to managing their care. More recently the Hope Clinic has begun the William B. Martin fund, which allows the Hope Clinic providers to help patients with needs outside of the clinic's scope of practice. This fund allows qualifying patients access to resources and funding for specialist visits, surgical procedures, required off-site diagnostic care, durable medical equipment, food, transportation, and help with several other types of living expenses. Patients who qualify for this funding are often the many uninsured and indigent persons who fall through the cracks and don't seek further help due to financial circumstances. Hope Clinic's Shelter of Hope program was created as a branch off the William B. Martin fund. The Shelter of Hope program helps hope clinic's homeless patients, who often suffer from demanding chronic conditions, find a safe temporary residence to live in while finding permanent accommodations. Hope Clinic providers and management often build lasting relationships with these patients and work effortlessly to help find appropriate accommodations while also managing their health.