Program areas at Human Services Campus
The organizations lodestar day resource center (day room) operates as a central hub for the organizations and partner Services. Case workers meet at this location to provide navigation and housing match Services and case conferencing. The day room also manages a client clothing closet and weather relief for clients, as well as client showers and client storage.hsc converts two program spaces into overflow shelter nightly to provide 280 mats on floors for people to shelter indoors. The lodestar day resource center has a capacity of up to 80 women. And through our partnership with st. vincent de paul, 200 men are offered mats on the floor of the dining room. The hsc street outreach team locates unsheltered individuals to engage, assess, and triage people to a temporary location for care (options including, but not limited to, substance abuse recovery, medical respite, bridge housing, emergency shelter). The ultimate goal is reduce the length of time people experience unsheltered homelessness
The brian garcia welcome center (welcome center) is the front door to the organization and coordinates the coordinated entry programs across maricopa county. The welcome center provides each client with diversion, assessment, resources, housing and service referrals with the primary goal of resolving homelessness through a client-centered approach. The organization connects clients to appropriate Services that include: mental, dental and physical health, substance abuse treatment, employment assistance, shelter, housing and more.
Clients that are ready for a housing match and do not have a case manager are assigned a navigator. The navigator provides case management and housing Services. They assist each client with navigating the various Services provided by the organization and its partners as well as assisting clients with acquiring affordable housing. As the local lead for single adults coordinated entry, hsc also convenes a network of coordinated entry access points across maricopa county. The organization is responsible for ensuring high quality intake and assessment across this network. The organization manages the county wide by-name lists, holds weekly case conferencing sessions and refers clients to housing programs. Hsc provides programmatic Services in partnership with maricopa county at a hotel (52 rooms) that is used for bridge housing. Bridge housing offers non-congregate short-term shelter for individuals moving out of homelessness and in to permanent housing. Hsc manages a program for homeless prevention that covers expense typically not included in mainstream eviction prevention programs. The funding is available across maricopa county through the partnership network of single adult and family Services providers.
The organizations thirteen-acre Campus provides an area for its clients to receive Services from the organization and its partners. The Campus grounds and facilities require regular upkeep, repairs and maintenance in order to offer safe access to Services. The organization operates a mail room under a contract with the united states postal service. It is designated for people experiencing homelessness. Having an actual street address is a significant and crucial benefit in helping clients obtain employment and housing.
Respiro shelter provides respite and shelter for people experiencing homelessness, aiming to improve the clients overall well-being as hsc helps them secure permanent housing. The 6,300 square-foot, 95-bed respiro shelter opened its doors in march 2022.