Ihs the Institute for Human Services

Emergency shelter and food programs:during fy 2023, the Ihs emergency shelter program at sumner men's and kaaahi women's and family shelters still provided 78,142 nights to 948 unduplicated guests. This consisted of 656 single men, 251 single women, and 228 family members (66 families). 162 single men, 58 single women, and 37 families exited into transitional or permanent housing.the Ihs meal program served 344,895 meals throughout the year to both shelter guests and persons in need from the community. This includes three meals per day at kaaahi and sumner emergency shelters and specialty shelters, and breakfast and dinner at hale mauliola. In addition, the organization offered monthly food distributions to help replenish household pantries in the community.the hale mauliola housing navigation center, which opened in november 2015, entered its seventh year of service. In the fiscal year, the project served 254 homeless adults from singles and couples households with emergency shelter, case management, and targeted housing Services. A total of 179 clients exited, with 61 (34%) entering into housing placements. Ihs continued to operate the tutu bert's house (tbh 1, 2, 3, and 4) medical specialty shelters for homeless adults exiting local hospitals. Tbh 5 (opened in august 2021) remained offline (since april 2022) to complete planned renovations. During the fiscal year, 170 persons were served by the tbh program and 130 exited, with 47 (37%) entering into housing.kalihi uka recovery house (kurh), a specialty shelter for homeless adults with behavioral health treatment needs, entered its fifth year of service. Kurh served 101 clients, exiting 84, of whom 24 (29%) exited into housing. Ihs' contract to provide Services at the hpd's honu mobile shelter site ended on 7/31/22, with hpd taking over. In this final month, Ihs served 53 individuals (36 households) at the old stadium park honu. Of these, 18 exited to emergency shelter and 4 to temporary housing.

Community based case management program:ihs' ccs case management program served 372 adult consumers who have serious mental illness (smi). the homeless intensive case management plus (hicm+) program served 363 high utilizer adult clients with suspected severe mental illness. Targeted outcomes included reducing hospitalizations, arrests and linkage to treatment. the cis program served 93 adults with medical needs who were homeless or at risk for homelessness.

Housing and other supportive Services programs:ihs delivers numerous programs that focus on rehousing and stabilizing individuals and families, along with promoting self-sufficiency.ihs' continuum of care (coc) funded permanent supportive housing program served 99 chronically homeless persons by assisting them to obtain or remain in permanent supportive housing during the year. Ihs' housing first program provided housing to 108 households comprising the most vulnerable chronically homeless. Ihs' homeless prevention and rapid re-housing programs provide assistance to households who recently became homeless or are on the verge of homelessness due to an event that affected the household such as job loss, illness, etc. the state hpo rrh program assisted 388 households with 884 household members to keep or place them in housing and the city esg rrh program assisted 27 households (39 adults, 18 children) with homelessness prevention and 26 households (28 adults, 4 children) with rapid rehousing assistance. To qualify, these households must demonstrate that they will be self-sufficient following this temporary assistance. We collaborate with numerous other organizations to offer financial management skill building to the participants in this program, as these skills are critical to maintaining financial stability.along with housing programs, Ihs helps people prepare for or sustain themselves in stable housing by promoting a culture of self-responsibility, offering employment support with job search, writing resumes, preparing for interviews and other supportive employment counseling through our hele 2 work program. 657 persons were encountered, with 620 participating and 255 gaining jobs. This also includes our taking root urban agriculture program where shelter guests develop job skills by participating in on-site gardening classes. This program had 46 participants, with 3 participants gaining employment. Additionally, the new leaf custodial training program enrolled 40 participants in workplace safety and skills instruction, completing a total of 398 projects, and resulting in 20 participants being hired for employment. Other supportive Services programs include specialized case management programs for shelter residents which make numerous referrals to other community Services such as primary health, mental substance abuse treatment or other social Services. the Ihs family program served 144 (72 school aged) unduplicated homeless children in maintaining their academic performance through after-school homework support, enrichment activities and coordination with children's schools. 19 children participated in a 4-week summer fun program.outreach teams provide assertive outreach and needs assessments to unsheltered homeless adults and families, with facilitation of Services including psychiatric evaluation, substance abuse treatment, and transition into emergency shelter and stable housing. the team served a total of 780 individuals in urban honolulu, waikiki, moiliili, east honolulu, and windward oahu.

Volunteer program:volunteers participated in activities ranging from serving meals, assisting with shelter projects, tutoring children, preparing or evaluating client resumes, office assistance, pro-bono professional Services, etc. In fy 2023, 458 individual volunteers donated over 10,119 hours and 76 groups donated 4,709 hours of assistance. These contributions of time and effort are continuing evidence of community aloha and commitment to our mission of ending homelessness.

Medical services:in fy 2023 Ihs medical Services continued to provide contracted psychiatry Services in addition to sustaining the bridge clinic and internal medicine Services, and covid-19 response. 5,017 visits (including 998 for psychiatric care) were provided to 1,499 individuals. In june 2023 Ihs opened the new imi ola piha homeless triage and treatment center to receive client referrals. In its first month, the center served 12 highly vulnerable homeless adults with detoxification and medication stabilization Services.