La Casa de las Madres

24/7/365 crisis response services take place through two statewide, toll-free hotlines, targeting adults and teens, a Text Support Line, and a partnership with the San Francisco Police Department (SFPD). For FYE June 30, 2023, 6,862 callers - victims and their allies - accessed live support, multilingual crisis counseling, information, and resource referrals through the hotlines. La Casa answered 789 texts for help on the Support Line. In partnership with the SFPD Special Victims Unit, La Casa also reached out to 2,467 victims and survivors following a law enforcement response to their abuse.

The community education and outreach program provides domestic violence-related training, community education, and outreach programming in addition to volunteer management. 1,134 teens, adults and professionals learned about domestic violence dynamics, warning signs, and how to safely reach out through 143 tailored educational workshops.

Emergency residential services provide confidentially located, short-term shelter and basic needs provision to women and children in imminent danger as a result of domestic violence, offering onsite access to supportive services addressing critical safety, legal, housing, financial, medical, emotional, and family-based needs for residents of all ages. During the year covered, La Casa's sheltering services were uninterrupted, and La Casa provided 8,282 bed-nights to 290 women and children survivors of domestic violence.