LifeFlight of Maine LLC

Now in its 25th year, LifeFlight of Maine had safely transported nearly 37,000 patients at the end of fiscal year 2023. LifeFlight continues to focus on its values, which include uncompromising standards for safety, for clinical excellence, for each mission, and for our team. In Fiscal Year 2023, LifeFlight employed those values in the transport of 2,468 patients. Nearly one in five patients were transported by ground ambulance in partnership with other ambulance providers across the State of Maine and beyond. Flight volume increased by nearly 9% from FY2022. Continued on Schedule OContinued from Part III, Line 4aLifeFlight transports patients needing the most advanced critical care transport available, and does so using helicopters, an airplane, and ground ambulances. The Organization works tirelessly to keep costs low while delivering the safest and highest-quality care possible. We do this through a lean management structure and modest facilities all while investing heavily in our teams and our vehicles. Importantly, LifeFlight of Maine relies heavily on philanthropic contributions to support strategic initiatives and capital equipment. These contributions are raised by the LifeFlight Foundation, without which LifeFlight would not be able to do what it does at the level it does it. In Fiscal Year 2023, LifeFlight wrote off $1,745,974 in bad debt, and $224,134 in charity care. LifeFlight continues to offer a robust and industry-leading charity care program. The Organization prides itself in ethical collection practices and works closely with patients that have out of pocket responsibility to create reasonable payment plans. We pride ourselves in advocating for our patients from the moment we are entrusted with their care. This includes clinically and financially. LifeFlight seeks to be in network with all major commercial payers. Collaboration Across Northern New EnglandLifeFlight of Maine is the only dedicated air medical provider in the State of Maine. New Hampshire has Dartmouth Hitchcock Advanced Response Team (DHART). Massachusetts has Boston MedFlight, UMass Life Flight, and LIFE STAR. All five of these services are part of North East Air Alliance Critical Care Transport System (NEAA), and this system is designed to deliver critical care to the point of need as quickly and efficiently as possible. These services communicate regularly, so that their response in an emergency is well-coordinated. In October 2023, for example, teams from Boston MedFlight, UMass Life Flight, and DHART responded within minutes after receiving a call for assistance from LifeFlight of Maine after the shooting in Lewiston.LifeFlight of Maine transports about 2,500 patients each year. Most of those transports originate in Maine, but not all. As an independent, nonprofit critical care provider and a member of the NEAA, LifeFlight is committed to being there when needed. In 2023, 96 LifeFlight of Maine transports originated in New Hampshire, and in each case the patient was transported to the nearest medical facility capable of providing the necessary level of care, whether that facility was in Boston, Bangor, Portland, Portsmouth, or elsewhere.