May Dugan Center

In partnership with The Greater Cleveland Food Bank, Hunger Network, local churches and individual donations, 561,000 meals were provided to 18,500 people from 6,700 houselholds. Clients are eligible to receive a bag of non-perishable food items, fresh produce, PPE items,donated clothing and household goods through this program. All participants in the distributions live below 200% of the Federal Poverty Level. Our food distribution continued in a drive-thru format, with in-person appointments for clients lacking vehicles and home delivery for especially vulnerable clients. Food distributions remained twice monthly due to the additional needs brought on by the pandemic. Three walk-in clinics provided COVID-19 vaccines to 442 people.

The Trauma Recovery Center is a partnership with law enforcement, hospitals and other community agencies funded through the Ohio Attorney Generals office. Primary services are immediate crisis management, safety planning, law enforcement advocacy and stabilization assistance. 412 clients were enrolled.

The Center is accredited by CARF (Commission on Accreditation for Rehabilitation Facilities)to provide Outpatient Treatment; Mental Health for Children, Adolescents and Adults, Case Management Coordination (CPST) and Prevention Services to children, adolescents and adults. These services support individuals with basic human service needs (i.e.) employment, education, housing, food, clothing, and with behavioral health services and substance use disorder treatment. Nearly all participants live at or below the poverty level. Individual services were rendered via telemedicine and group services via Zoom or in person based on clients preference. Rental and/or utility assistance was provided to 143 persons.

May Dugan is a provider of the Moms First Program through the City of Cleveland Department of Public Health. Social Services are provided to parenting and pregnant teens throughout the Cleveland School District and Charter Schools, as well as incarcerated women and those in homeless shelters. 95 teens were enrolled in 2022. The overall goal is to ensure healthy pregnancy, education and prevent infant mortality. The majority of the teens live at the poverty level.

The Education Resource Center offers Community Education which includes Adult Basic Literacy, test preparation, English for Speakers of Other Languages and Workforce Development in a Trauma-Informed Classroom. This program emphasizes adaptability and resilience as students establish goals and then work on a targeted plan to gain the skills necessary to achieve them. This unique Trauma-Informed approach recognizes the mental and emotional barriers that can prevent individuals from finding sustainable educational, economic, and personal success. With the help of Local Initiative Support Corp the ERC opened its financial Opportunity Center which connects individuals with financial coaching, building savings and understanding credit. Programming remained virtual or one on one through out 2022. The ERC assisted 181 students, and 80 people received workforce development services.The majority of the students live at the poverty level

Community Rents-Under the terms of lease with the City of Cleveland, the Center is required to manage the building and lease space exclusively to human service oriented non-profits. Current lessees include Council for Economic Opportunities in Greater Cleveland HEAP utility assistance, Neighborhood Family Practice, and Cuyahoga County Adult Probation.

Seniors on the Move engaged seniors through 74 field trips, 1,800 activity packs, 170 Zoom meetings, technology education and access, phone calls and a FaceBook group to counter the effects of isolation and ensure access to food and PPE. Nearly all of the participants live at or below the poverty level.