Mercy Housing and Shelter Corporation

St. elizabeth house - offers multiple residential programs within a single site at 118 main street in hartford, including 1) transitional Housing for 10 adults being discharged from mental health, residential facilities or otherwise homeless with mental health disabilities. Clients are provided intensive case management services to enable them to return to independent living in the community. 2) short term Housing for 8 adults on probation. The goal is to break the cycle of incarceration to homelessness and help people find stable Housing and employment opportunities in the community 3) short-term Housing to 22 women with substance use disorders while they receive individual and group counselling services in the community, as well as basic needs, case management for substance abuse and co-occurring disorders, Housing, and employment search. 4) Housing and intensive services for 9 people living with hiv/aids and co-occurring behavioral health concerns while working to obtain permanent, more independent Housing in the community. All residents of st. elizabeth house receive daily meals, a private room, and assistance with online job searches, applications, interviewing, resume writing, and computer skills, as well as basic transportation, and networking with local businesses. Last year, 179 clients were housed at st. elizabeth house and 8 new residential beds were added for adults on probation.

Permanent supportive Housing - Mercy operates multiple scattered site supportive Housing programs offering 155 slots to people experiencing homelessness with very low incomes, serious and persistent conditions including substance abuse, hiv/aids, mental illness, and co-occurring disabilities. Housing is located throughout both hartford and middlesex counties. Clients receive rental subsidies in units of their choosing and hold leases with private landlords while receiving voluntary, intensive support services from staff with the goal of increasing their independence and community integration. A satellite office is in middletown. Mercy's permanent supportive Housing program includes a dedicated employment specialist who works with supportive Housing tenants to understand what is needed to reach their employment and financial goals as well as a Housing specialist who helps expedite placement into suitable Housing by quickly locating apartments/housing units, negotiating with landlords, performing Housing inspections and carrying out other tasks essential to rapidly Housing an individual/family.

Diversion and rapid rehousing last year, 151 clients were served in rapid rehousing and 729 through hartford-based Shelter diversion programming. Shelter diversion program- prevents homelessness at the front door of the homelessness response system by helping people experiencing a Housing crisis to identify immediate alternative Housing arrangements and, if necessary, connecting them with services and financial assistance to help them return to permanent Housing. Mercy provides these services for both the greater hartford and meriden-middlesex-wallingford coordinated access network (can), with a satellite office in portland, ct. as part of Mercy's Shelter diversion services, the coordinated entry hub is designed to increase walk-in access to can appointments; increase positive diversion outcomes for eligible households; and increase local capacity to field follow-up questions and inquiries from households post-can appointment, thereby, reducing the number of duplicate calls for homeless services to our state's 211 system. Added last year, the hub brings an additional 2,500 clients through 118 main street on an annual basis. Rapid re Housing (rrh) - provides short-term rental assistance in community apartments paired with intensive case management services for a limited period of time to 25 individuals and 4 families. The goals are to help people obtain Housing quickly, increase self- sufficiency, and stay housed. Housing coordination for justice involved individuals - Mercy provides diversion, Housing coordination, rapid rehousing services and financial assistance to 20 clients referred to us by court support services division and the department of correction who are on probation, pre-trial or end of sentence. The goal is to break the cycle of incarceration to homelessness for justice involved individuals. Homeless outreach - outreach staff assist individuals who are experiencing street homelessness in accessing behavioral health and substance abuse treatment and in finding and sustaining stable, safe, permanent Housing.

The haven at charter oak - the haven at charter oak (the haven) is a young adult services transitional living program located at 7 charter oak place in hartford, operated 24 hours a day, seven (7) days a week by Mercy in partnership with dmhas. The program serves 10 young adults 18-24 years old transitioning from dcf or other settings who are referred by dmhas. The building consists of nine (9) single rooms and one (1) double room bedrooms with shared common areas such as bathrooms, laundry room, living room, reading nook and kitchen to ensure participants have access to both privacy and the opportunity to grow their social skills. Residents remain in the program on average from 3-18 months while continuing to engage in clinical services and working on improving independent living skills so that they can eventually thrive in the community. The residence at saint mary home - a supervised Housing program for 12 individuals with serious and persistent mental health disabilities that prevent them from living successfully and independently in the community. The program, located at st. mary's home, which is part of the Mercy community, provides recovery-oriented case management services, life skills training, education and employment assistance, training around personal finances, coordination with treatment providers, meals and 24- hour supervision with the goal of participants exiting to more independent living situations. The friendship center - is a day Shelter & meals program located in st. elizabeth house; it provides a soup kitchen, day Shelter and community resources to individuals and families who are homeless or at risk of becoming homeless. Clients have access tuesdays through saturdays to breakfast and lunch, restrooms, showers, laundry facilities, health care, food pantry and personal care items, case management, employment services, and homeless prevention supportive services. The friendship center provides an average of 3,000 meals per month and served over 700 unique individuals last year. The food pantry program was also expanded last year.