New Mexico One Call

To operate a One Call system within the state of New Mexico to receive notification prior to excavation or any activity which may damage underground utility lines, and to relay such notification to the organization's regular members. In 2023, the One Call system processed 189,516 ticket requests for utility location services and 1,148,807 ticket transmissions for its 665 member organizations with underground utilities.

To investigate and track data related to underground utility damage incidents, and to review actions taken as a means of understanding causes of damage and the most effective means to prevent future damage incidents. The system provides investigation findings and records actions taken on the reported damage.

To serve the public interest by educating the general public, providing free safety seminars, and other educational programs, and materials to train excavators and others on dig safety. In 2023 New Mexico One Call Inc. Provided training materials, use of its facilities to members, and free outreach educational services to over 15,000 interested members, contractors and excavators.