Nonprofit New York

Communications: effective communication is an essential component of keeping our members informed and engaged with Nonprofit New York's mission-driven work. Our multi-pronged communications strategy ensures members are aware of and able to act on opportunities related to our advocacy efforts, capacity-building offerings, and other compliance-related matters. We utilize a variety of channels to inform members and encourage dialogue, including e-newsletters, advocacy campaigns, social media, our online member hub the community, and our Nonprofit helpline. Additionally, Nonprofit New York also hosts an annual meeting of members that provides a forum for members to elect Nonprofit New York's board of directors and participate in a sector-wide discussion that will help shape our program priorities.2023 accomplishments: - Nonprofit New York's regular emails maintained an average open rate of 37% with an average click-to-open rate of 4%.- Nonprofit New York developed a holistic view of our members' needs through a variety of in-person group conversations, community-wide surveys, data analysis, and one-on-one meetings. The feedback received from more than 10% of our member base will be implemented to develop and pilot more responsive programming and services.