Program areas at Open Arms Free Clinic
Medical services - volunteer doctors, nurses, pharmacists, lab techs, and interpreters provide direct primary and specialty medical care for qualified patients. Medical services are offered an average of 4+ days a week, 40 hours a week. Services include primary care, specialty care, lab, and medications. There were 6763 patient visits, that included 9801 medications dispensed, 2,688 lab tests for 1,153 unique individuals (1214 new patient interviews completed). While we care for all ages, the majority (80%) are adults aged 19-64 with chronic diseases (diabetes, heart disease, asthma, mental health). All services are provided at no cost to the patient.
Behavioral health services patients can receive both medication and counseling therapeutic care within the Clinic. In 2023, oafc retained two bilingual behavioral health counselors to provide 1226 counseling visits for 251 individuals, couples, and families. Medications are prescribed by the oafc medical providers, and a volunteer psychiatrist provided medication management and review. Oafc initiated a state-wide tele-behavioral health network (virtual therapy) to provide counseling access for an additional 15 Free clinics in Wisconsin. Oafc has been able to treat general anxiety, depression, and mood disorders with the available medications in the Open Arms dispensary. All services are provided at no cost to the patient.
Dental services - oral health care is provided by volunteer and paid dentists, assistants, and hygienists. In 2023, there were over 4,399 dental procedures completed, and 2295 dental visits for 909 unique patients. 66% of the patients have no insurance, and 34% have medicaid insurance. Oafc is the only medicaid general dentist in walworth county. Each patient is given an initial exam, that includes x-ray, basic restorative treatment, extractions when needed, and a cleaning. All services were provided Free at no cost to patients, except those who had a minimal co-pay with their medicaid. Oafc is continuing the partnership with marquette university dental school and has hosted 252 dental students to date.