Program areas at PCS for People
Source, refurbish, distribute, and supportsource: our ability to distribute affordable technology is dependent on our recycling partnerships. We offer a nation-wide free end-of-life it service offering that includes naid aaa-certified data sanitization and r2-certified sustainable electronics recycling. Refurbish: the donated technology is securely processed in our warehouses. Computers and then are cleaned, processed through a stringent quality check, and installed with a new operating system. Distribute: affordable high-quality computers are distributed to income qualified individuals through our retail stores, online, and through national distribution events. Continued on schedule o. Support: once a customer has received a computer, it is important that they are confident in their purchase and feel supported. Each computer comes with a 1-year hardware warranty, free digital literacy training, and phone support. In fy 2022-23, PCS for People collected over 104,000 computers and laptops. More than 58,000 of these computers were refurbished and distributed to low-income families and individuals. PCS for People also supported the computers distributed with warranty repairs and offered discounted repairs after the warranty period. Repairs were $25 and any parts needed were free. In fy 2022-23, over 2,906 repairs were completed at an average cost of $10.68 per repair.
PCS for People offers in-house, low-cost high speed fixed internet service in 9 states. Service is fixed at $15 a month and households who are income eligible to enroll in the affordability connectivity program (acp) can have this fee covered. In fy 2022-23, PCS for People's fixed internet service consists of nearly 50 network towers and 10 multi-dwelling units (mdus) covering more than 56,000 households.
Mobile internet servicepcs for People offers nationwide low-cost high speed 4g lte mobile internet service provided by mobile beacon and mobile citizen. Plans are prepaid with no credit check or hidden fees for income eligible individuals. In fy 2022-23, PCS for People offered low-cost high speed 4g lte internet to more than 150,000 eligible households.