Phoenix Society for Burn Survivors

Support services the Phoenix Society is the leading source for long term recovery services for those impacted by Burn injuries. The foundation of our work is peer support, education and working to advocate for quality care and prevention. Programs and resources support long term social and emotional healing, build awareness for Burn Survivors, and prevent Burn injury through legislative advocacy. The focus is on addressing the social and emotional aspects of Burn recovery and providing an environment for peer support and education of those impacted by Burn injuries. All age groups are served. Virtual access is expanding with online courses, virtual peer supporter training, and a digital resource library. The Phoenix soar (Survivors offering assistance in recovery) program is a foundational activity and is designed to provide formal training within the hospital setting for Survivors and family members to offer one on one peer support to other Burn Survivors and their loved ones affected by a Burn injury. Training is also provided to healthcare providers on how to implement and sustain the program in the hospital setting. The program is now available in over 75 Burn centers across the usa. Peer support is offered to those in need through 1500+ trained volunteers holding in-person meetings, online chat, phone support and virtual meetings. Our support line provides referrals to community-based resources and connects callers with the library of available resources via our website. Virtual programs and trainings are provided to assist in returning to work, school, and life as well as information on how to become an advocate for Burn prevention. Beginning in quarter 4 of 2023, Phoenix Society is embarking on a journey forward with a bold plan to create a better, hope-filled future working alongside our healthcare partners to connect more Survivors earlier in their recovery. Our goals are: 1) bridging the gap between hospital and home by building delivering our journey forward program and its comprehensive, integrated package of services to all 120 Burn centers across the nation. 2) reaching Survivors living with uncertainty in their communities by scaling community-based partnerships to deliver Phoenix programs and resources beyond the Burn center to Survivors being treated in emergency rooms, outpatient clinics, aftercare programs, and community networks. 3) removing barriers to healing and automate access to peer support with a Phoenix Society web-based platform that schedules and facilitates face-to- face support visits, provides a direct link to Phoenix Society tools and resources from the hospital, and offers materials in multiple languages. 4) providing a more seamless transition from surviving to thriving by helping people find and deeply engage with Phoenix Society through enhanced brand identity, digital content and data use that has targeted marketing strategies providing interactive and personalized solutions and services.

Advocacy the Phoenix Society is the only national Burn survivor based non-profit and our efforts are focused on developing and providing education to the medical community, the public, and Survivors regarding Burn recovery issues, the needs of the Burn survivor and the family for long term healing, and Burn injury prevention through adoption of life safety codes and standards. Journey magazine is created and provided three times a year by the Phoenix Society and is the nation's largest publication focusing on Burn recovery issues, long term recovery needs, and prevention disseminated both in print and digitally. Our advocacy training is provided face to face and through online training to provide information on how to become an advocate for yourself and the survivor to voice prevention in the community. Our staff and advocates provide training to build awareness of the Burn community and the acceptance of those living with Burn injuries. Phoenix partners with universities and health care providers to research the long-term needs of the Burn survivor population and develop tools that can support healing.