Pine Street Inn

Pine Street Inn's emergency service programs provide 100% of boston's adult homeless Street outreach and one of the largest single share of emergency shelter beds in boston. In fy23, we provided shelter and Street outreach services to over 4,500 individuals, including a temporary auxiliary shelter as part of a covid response and enhanced services in one shelter to respond to the needs of people with opioid use disorder. The program goal is first to preserve life safety for all who need it and, through assessment and strategic housing placement services, help and educate individuals on the processes and resources available to move from the Street and shelter to permanent housing as quickly as possible and ultimately prevent chronic homelessness.

Housing placementpine Street Inn partners with both public and private funders in delivering housing placement and stabilization services. In fy23, 407 individuals from the Street and shelter were housed through these services. Our services are based on evidence-based models, innovation and ongoing research, which leverages all possible resources to bring individuals out of homelessness as quickly as possible. Our housing placement services start at the front door with triage where we work with individuals immediately to resolve their housing crisis. In fy23, more than half of those seen in person or connected by phone were assisted to find an alternative to shelter. For individuals with more complex housing barriers, rapid rehousing services provide housing search, income maximization, placement and community-based stabilization services. For chronically homeless individuals, a special housing navigation team works in conjunction with the city of boston continuum of care to engage and match individuals with the availability of permanent supportive housing.

Permanent supportive housingpine Street's supportive housing program provides the largest single share of permanent housing dedicated to homeless individuals in the city. The goal of the program is to ensure that individuals with a long history of homelessness have a permanent home and gain greater levels of self-sufficiency over time through individual service plans. The program encompasses more than 850 units of housing and the clinical support services needed to stabilize chronically homeless and disabled individuals in that housing. In fy'23, Pine Street's housing program supported 929 individuals in housing with 96% of those individuals retaining their housing. Fifty-three tenants reached self-sufficiency and moved on from psi's supportive housing to independent community-based living. This created an opportunity to offer housing to 53 new tenants within our existing housing portfolio.

Workforce developmentpine Street Inn's workforce development programs include food services, job training, employment services and social enterprises. These programs are designed to provide educational and training opportunities to gain skills and employment. The program prepared, shipped, served and delivered 1,143,193 meals, or 3,132 meals a day, for Pine Street Inn shelter guests and other human services providers, engaging 100 shelter and re-entry participants in a food service training program. Additionally, more than 50 guests participated in housekeeping training programs. The programs continue to expand and enhance its educational curriculum offerings in financial literacy, digital literacy and interpersonal and life skills, which are so important in getting and retaining employment in these times. Furthermore, the workforce development program has expanded service offerings that include: cori seals, clothing referrals, identification needs, and housing pathway referrals. Approximately 73% of trainees participated in internships with 39 job placements with an average hourly wage of $17.00.pine Street's residential addiction services program provides intensive round-the-clock support and structured individual and group behavioral health and wellness counseling to homeless individuals leaving detoxification centers. The goal of the program is to help participants prevent relapse and gain momentum towards permanent housing. More than 280 individuals participated in the post-detox program in fy23.