Safe Haven of Pender

Shelter: a client had overcome many barriers such as a serious illness, identity theft and an ongoing child protective services (cps) case. The client began to engage in case management sessions, empowerment sessions, and attend support groups regularly. With staff's assistance, the client was able to gain childcare for her children, repair her credit, and obtain employment after being unemployed for multiple years. Shelter staff provided the client with all the resources and skills she needed to support herself and her children. The children received weekly tutoring sessions at the shelter which helped to increase their grades. They became role models for other children in the shelter. The client and children were able to transition from shelter services into their own Safe home and begin their new life. Since then, the client has been promoted on her job and continues to maintain contact with shelter staff.

Court advocacy/domestic violence protection order (dvpo) assistance: a client received dvpo assistance and court accompaniment. The client was granted the dvpo for herself and her children. Prior to this, staff worked with the client to create a safety plan to build the confidence to leave the abuser by reassuring her that there are effective strategies to keep herself and her children Safe. The client received childcare for her children by a shelter staff and another shelter staff transported and accompanied her in court. Staff stayed with the client and provided emotional support before, during, and after the court session. Staff explained court procedures, and helped the client feel empowered and focused. The client accomplished her goal to leave the abuser and ensure the safety of her children, as well as herself.

Emergency financial assistance: a client was successful with overcoming abuse and creating the life she wants for herself. The client was provided the shelter of her choice, upon her request. She received heating equipment and items to maintain her health, safety, and comfort. The client was also provided with gas cards to maintain transportation to appointments and access to essential needs. With the help of Safe Haven she was able to accomplish her goals. She maintains contact with shelter staff with updates and gratitude for the services offered and the kindness shown.