Surrey Services for Seniors

Home care Services - one of the greatest advantages that sets Surrey apart from other senior Services organizations is the ability to coordinate and wrap critically needed Services like transportation, nutrition, programs and activities, information, and support Services around core home care Services if needed. Surrey's home care program is a vital safety net for older adults who live at home, especially those who are alone, and most vulnerable. Surrey home care offers: rn care management Services; medical procedure escort service; telehealth support; personal finance management; live-in care; personal care Services; social companions; house cleaning and laundry. In fy 2024 there was a change in home care leadership and the program grew, with revenue exceeding budget by 6%. In the fiscal year ending june 30, 2024, Surrey provided approximately 28,366 hours of home care Services to 291 unduplicated clients, with an average of 39 caregivers, 3 rn's, 2 personal financial mangers and 1 social worker.

Transportation Services: Surrey offers extensive transportation Services to meet the needs of Seniors who no longer drive or have difficulties driving. Sometimes a ride to the grocery store, pharmacy, or doctor's appointment is all a senior needs to remain independent, healthy and active. Surrey has 10 paid part-time drivers, 2 sedans, a donated handicap accessible mini-van, two 12 passenger handicap accessible large vans, and an expansive group of volunteer drivers who provide rides and companionship to Seniors in our community free of charge. With a new more expansive contract with chesco connect, chester county senior shared ride Services, our transportation revenue was 60% over budget and rides increased by 42% yoy. In the fiscal year ending june 30, 2024, Surrey provided approximately 10,983 rides to older adults in the tri-county region.

Community Services - Surrey's comprehensive approach to aging in place includes a continuum of Services provided by experienced nurses, trained social workers, experienced staff and volunteers, that enable older adults to receive the optimal level of help they need at all stages of the aging process, from those who are well and active, to those who are frail. Surrey's approach to aging Services also includes community Services provided by a small well-trained staff supported by hundreds of dedicated volunteers through our operations located in devon, media, broomall and bryn mawr. Our "neighbor helping neighbor" philosophy that began four decades ago with our founder, remains strong today. Our community Services normally include free or low-cost programs and Services, directly or in collaboration with other organizations. Additional funding was secured to cover our expenses for these Services for older adults. In the fiscal year ending june 30, 2024, Surrey served 3,684 unique individuals and provided 115,977 total touches (services/support) to older adults.in fy24, Surrey provided the following Services and programs for Seniors in Delaware, chester and montgomery counties:" 113,096 meals ( in-person and home delivered) " 78,962participation number for center-based and livestreamed programming" 467 volunteers provided 39,074 hours of service for Surrey" 13,098 member assisted activities: grocery shopping, home repair and upkeep, check in calls, provision of key information and referrals to other senior Services.