Program areas at TNDC
Property management (pm): the pm department plays a crucial role in overseeing the day-to-day operations of tndc's affordable housing communities across san francisco. Communities range from 8 to 276 units in size for a total of over 4,300 units accommodating individuals in studios and one-bedroom apartments, and families in multi-bedroom apartments. The pm department ensures that properties are secure, well-maintained, and compliant with health and safety standards fostering safe and supportive communities. By addressing tenant needs, coordinating repairs, and upholding quality standards, pm supports tndc's mission to provide residents with a secure and stable home. The pm department centers tenant stability by working with tndc's tenant and community services social work team to prevent evictions and increase housing retention.
Housing Development (hd): in 2023, tndc progressed on 13 affordable housing developments, ten are new construction and represent 1,263 units of affordable housing for residents including seniors, transitional aged youth, and families with low incomes, including some of whom are homeless, and/or have special needs. Three are rehabs of tndc properties (all 3 now completed) representing 256 units of supportive housing. Thirteen of tndc's newer buildings operate 100% on solar energy and 17 became green certified or green rated. 2024 highlights include renovating 224 supportive homes at the historical ritz and ambassador hotels; opening 303 supportive homes in the completion of 681 Florida, 555 larkin, and 180 jones; breaking ground on 98 home at 4200 geary and 160 homes at 730 stanyan; and opening 203 affordable homes at 921 howard, san francisco' tallest 100% affordable housing building.
Tenant & community services (tcs): social work unit: in 2023, 87% of tndc residents received individualized services from their social worker. Top service categories include case management, linkages to support services, accessing medical and mental health services, and mediating tenant/property management relationships. Tndc social workers prevented 783 possible evictions and completed 625 rent relief applications in 2023. Last year, 4,540 tenants received voluntary individualized services from their social worker. Social workers facilitate a wide variety of community activities throughout the year including workshops and informational sessions, produce drops, and support groups. Social workers organized and facilitated 1,423 activities for 4,501 unduplicated tenants. Tndc's Tenderloin after-school program (tasp): tasp provided programming to over 200 children (aged 7 to 18) and their families, offered summer programming and our traditional monday through friday drop-in after school program services during the school year. Tasp distributed over $35k in college scholarships for 16 former tasp students and delivered free food boxes for tasp families every week. Health & wellness program: in 2023, 439,024 pounds of free food were given out at our food pantries in partnership with the sf-marin food bank; we also distribute food sourced from a local bipoc grocer "arcadio's", and deep medicine's "te kwe a'naa warep" farm which translates to honor mother earth in ohlone. The pantries are not limited to just tndc tenants but to the rest of the surrounding communities. Pantries include central Tenderloin Neighborhood pantry, supportive housing pantry, willie b. kennedy pantry, and kain na.
Community organizing department (co): in 2023, the Tenderloin community witnessed significant accomplishments in community organizing and Development. The Tenderloin food policy council, initiated in august, successfully convened its first meeting, followed by two more, engaging 45 active members and identifying key action areas in food justice. The food justice leadership academy marked another milestone, enhancing food justice knowledge and skills among 12 participants, 91% of whom reported increased competency. Additionally, the healthy retail sf focus groups effectively engaged 100 community members across various languages, contributing valuable insights for increasing access to nutritious food. The community organizing team continued work around transit justice, engaging over 800 tenants and community members through door-knocking and tabling at community events. They held multiple transit justice workshops in english, tagalog, and mandarin. Utilizing all the input gathered from community meetings, community engagements, and workshops, the transit justice coalition has produced a written draft of a transit justice policy platform, which will be the centerpiece of an advocacy campaign in 2024.furthermore, the innovative Tenderloin community action plan involved residents in a participatory budgeting process, managing a substantial $3.5 million fund, which led to the successful identification and voting on vital community projects. These achievements reflect a deepened community engagement and a significant step towards addressing food justice and community needs in the Tenderloin Neighborhood.