Program areas at THAW
The meap program provides services to residents of Michigan with incomes at or below 150% of The federal poverty level who have difficulty paying The costs of their Heat and/or electricity. Direct assistance with bill payments is provided as a onetime payment or enrollment in a 24-month affordable payment plan with a fixed monthly payment. Supportive services include energy education, needs assessment, vendor advocacy, financial counseling and case management. From july 2022 through june 2023 thaw aided 7,801 households through meap. The majority of houesholds, 62%, received The protection of an affordable payment plan and 38% received a onetime payment. All applicants received at least one supportive service.
Thaw's bridge The gap program, in partnership with total health care foundation, provided utility assistance to 175 detroit households by expanding income qualifications to families with income 151%-400% of The federal poverty level. Thaw successfully met our goals of serving these families in detroit and learned that utility assistance for these families helped address The lack of support available for families just above The federal poverty line.
The energy efficiency assistance program serviced 185 customers during 2023. The program assists customers with achieving Heat, water, and electric efficiency sustainability by providing new energy efficient furnaces, central air units, refrigerators, water heaters, basement/attic insulation and programmable thermostats.
Gas, electric, and water utility assistance payments, enrollment in gas and electric utility affordable payment plans, energy efficiency education, and utility conservation measures to households throughout The state of Michigan.