Program areas at Thedacare
For more than 110 years, Thedacare has been committed to improving the health of the communities it serves in northeast and central Wisconsin. The organization delivers care to residents in 18 counties and employs approximately 7,000 health care professionals. Thedacare has 180 points of care, including seven hospitals. As an organization committed to being a leader in population health, team members are dedicated to empowering people to live their best lives through easy access to individualized care, supporting each person's own health and wellbeing. Thedacare also partners with communities to understand unique needs, finding solutions together, and encouraging health awareness and action. Thedacare is the first in Wisconsin to be a mayo clinic care network member, giving specialists the ability to consult with mayo clinic experts on a patient's care. Thedacare is a not-for-profit health system with a level ii trauma center, comprehensive cancer treatment, stroke and cardiac programs, as well as primary care. Thedacare operates one of nine nationally verified level ii trauma centers in the state of Wisconsin Thedacare regional medical center-neenah. A significant feature of the Thedacare trauma program is thedastar. The air medical program provides immediate medical care, helicopter transports and transfers for trauma patients and critically ill patients, including transport from our rural hospitals. This collaboration allows for our teams, across the entire region, to work in concert with each other. There are 17 counties served within the primary and secondary service areas. Thedacare offers a strong primary care network. Additional health and care services through employed and affiliated provider relationships include orthopedic care, cardiovascular care, cancer care, hematology, bariatrics care, behavioral health, diabetes care, spine and neurological care, stroke care, nephrology, opthamology, urology, pulmonary, women's health and more. Most clinics also offer diagnostic services such as x-ray, ultrasound, mri, cat scan, mammography and medical laboratory testing. In addition, we offer and convenient walk-in care, fastcare and e-visits for enhanced community access to healthcare. Children's hospital of wisconsin-fox valley opened in 2011 and is located within Thedacare regional medical center-neenah. Thedacare and chw partner to ensure the community has access to high levels of care. Thedacare is committed to community focused efforts identified in the community needs health assessment in counties where services are provided. Specific community efforts are detailed for each county in each individual hospital report enclosed in this submission. Thedacare operates on a non-discriminatory basis regardless of race, color, sex, religion, or national origin. Thedacare provides a variety of financial assistance options to patients who meet established criteria. Services are also provided to both medicare and medicaid patients at substantial discounts from standard fees. Every year, Thedacare publishes a community benefit report, which highlights our contributions to our communities in northeast and central Wisconsin. We take into account ways in which our system addresses unmet health needs in the community for which reimbursement is not received. In 2022, the total dollar value of that donated community support, called community benefit, amounted to over $63 million across the service area. The community benefit total includes non-hospital financial assistance and medicaid. The dollar value of hospital-only community benefit is $48 million. Thedacare addresses unmet health needs through training men and women to become doctors and nurses, improving access to behavioral health care, supporting medical research through clinical trials and by providing care to those without the financial resources to pay, as examples. Thedacare provides operational and administrative support services for hospitals, medical clinics and various other healthcare providers. Centralizing these services allows medical professionals to concentrate on giving their patients the best possible care, while enjoying the benefits of efficient and cost-effective business management. Thedacare's main operational services includes a reference laboratory, transcription services, biomedical equipment maintenance, plus a medical reference library, staff education and professional development programs. Many senior citizens subscribe to "lifeline," a monitored help/alarm system connected to Thedacare's nurse-staffed 24-hour call center. The call center also answers health questions, helps people locate a physician, refers callers to additional sources of information, and enrolls callers into community-focused classes on health-related topics. Administrative services include human resources, payroll, purchasing, finance and accounting, printing, services for medical & administrative materials, organizational development, internal education and improvement systems, quality assurance for both internal and public reporting, marketing, community outreach and education programs, communication systems, security and legal compliance, and full-spectrum information technology planning & support. Thedacare offers a variety of long-term care options. Thedacare at home serves people of all ages throughout northeast and central Wisconsin, including adults, children, and infants. Most have short-term skilled care or rehabilitation needs following a hospitalization or illness. Others need temporary or ongoing assistance for chronic conditions. Thedacare also offers independent living, assisted living, or skilled care units, at the heritage, peabody manor and juliette manor communities. Cherry meadows hospice provides care for end-of-life residents in a dignified, compassionate environment.