TN Center for Performance Excellence

Throughout the year, tncpe provides training opportunities to organizations that want to improve processes and results. All of these programs are either free or available at low cost and open to the public. Organizations interested in applying to tncpes evaluation and feedback program can attend one of tncpes application workshops. Other workshops that focus on the criteria and Performance improvement methods are held in conjunction with the annual excellence in Tennessee conference. When an organization wins an excellence Award, tncpes highest honor, it offers a series of best practice tours from which attendees take home ideas for Performance improvement strategies. Tncpe also conducts custom training sessions and presentations to interested organizations.

Every year, tncpe trains 150-200 volunteers to serve on its board of examiners. Following this in-depth training in the criteria for Performance excellence, examiners provide an essential service to tncpe by conducting the evaluation and feedback process. Some examiners have referred to their experience as a mini mba. This training also empowers examiners to apply the criteria at their own jobs, improving processes and results along the way. As a result, examiners spread the lessons of the criteria at a grass-roots level - whether or not their employers choose to participate as a tncpe applicant. This is just another way tncpe achieves its mission to lead businesses and other organizations in the pursuit of Performance excellence.