UMOM New Day Centers

Umom New Day Centers' emergency shelter program serves homeless families. In addition to providing for the basic needs of food, shelter, and clothing; clients have access to comprehensive services to help them end their homelessness. These services include case management, workforce development, childcare, afterschool programming, housing services, and healthcare. In fiscal year 22-23, Umom's family shelter programs served over 586 households with children totaling more than 2,158 individuals. Umom has the capacity to serve 150 households with children in our emergency shelter program.

The halle women's center provides a safe shelter for up to 130 single women every night. In addition to having a warm place to sleep, clients are provided case management, meals, hygiene items, clothing, medical attention, and assistance with workforce development. The single women served at halle women's center can access all of the supportive services offered to Umom clients. Umom's single women's shelter served 770 households in fiscal year 22-23.

Umom New Day Centers has an array of housing programs designed to meet the unique needs of at-risk families. Umom's housing programs including rapid rehousing, permanent supportive housing, and supportive housing. In fiscal year 22-23, Umom served 400 families and 47 singles and youth in our rapid rehousing program and 48 families in permanent supportive housing. Additionally, Umom had the capacity to serve over 150 veteran households with rapid rehousing through the supportive services for veteran families (ssvf) grant.

Umom has 59 years of experience serving the homeless population in the phoenix metropolitan area including 32 years of experience operating a full-service emergency shelter. As the largest provider of homeless services for families in Arizona, Umom effectively leverages its 7 programs spanning coordinated entry, shelter, housing, and supportive services to holistically serve the most vulnerable individuals and families in a coordinated and efficient manner. Umom serves about 13,381 individuals across all of our services annually, including those families receiving support at the family housing hub. Of those 13,381 clients, through our shelter and housing programs in fy 22-23, Umom provided approximately 1,010 units or 2,928 beds to individuals experiencing homelessness in maricopa county. Umom believes in providing the complete services needed to address the barriers of each client we serve. We know that employment, medical, and childcare needs top the list of critical support services necessary to promoting self-sufficiency and long-term well-being. Umom's workforce development team assists clients with meeting their employment goals by conducting job training and job placement activities geared toward gaining and retaining employment. Umom has assisted over 919 clients obtain or maintain employment over the last year. Umom's clients have often operated in "survival mode" for weeks or longer before entering our programs; thus, their stress levels are high, resulting negatively on their overall health and wellbeing. Umom operates a wellness clinic at our shelter to provide direct medical services on-site. Umom is committed to continuous improvement through innovation in our program designs. One example of this is homegrown training which is a food service training program that delivers 6 weeks of hands-on kitchen and barista training in Umom's own social enterprise caf and residential dining facilities under the guidance of chef instructors, expert staff members, and homegrown program graduates. The ultimate goal of our homegrown training program is to avoid future homelessness.