Union Station Homeless Services

Programs overviewunion Station Homeless Services is dedicated to addressing the comprehensive needs related to housing, health, and hunger in our community. This mission has grown increasingly important due to the ongoing effects of the covid-19 pandemic and its economic impact. Our organization provides a range of Services aimed at helping individuals and families in the san gabriel valley who are experiencing homelessness or are at risk of homelessness. Our programs focus on immediate assistance as well as long-term support to help clients transition from homelessness to stable housing. Our work encompasses five core activities:outreach, intake & assessmentimpact: participants served through coordinated entry: 662 (236 households)participants served through street outreach: 1465 (1446 households)union Station is the designated lead agency for los angeles county's coordinated entry system (ces) for individuals and families in the san gabriel valley (service planning area 3). We are responsible for coordinating outreach activities, providing resource linkage for survivors of domestic violence, and matching individuals and families to permanent supportive housing units as they become available. In addition to coordinating access to ces with over 100 local partners, we provide street outreach, intake and assessment, care coordination, and housing navigation, placement, and retention assistance. Underpinning these efforts are our regionally based multi-disciplinary teams that include a medical professional, substance use specialist, mental health clinician, and peer outreach specialist with lived experience. Together, these teams specialize in accessing the most vulnerable and difficult-to-reach clients. These teams are especially effective in engaging chronically Homeless individuals and those with behavioral health challenges, who are often reluctant to accept assistance. To bolster these efforts, we have formed a partnership with the street medicine team at the keck school of medicine at the university of southern California. This partnership enhances the work of our multi-disciplinary teams by providing medical professionals to perform assessments, testing, and primary health care Services for individuals on the street.additionally, our hospital liaison and three patient navigators work with those who are frequent users of the hospital system providing case management and housing referrals. In the city of pasadena, we provide outreach support for the pasadena police department hope (Homeless outreach psychiatric evaluation) team and the pasadena fire and public health department's port (pasadena outreach response team).

Community integration & employmentparticipants served through community integration: 176at Union Station, we recognize that stable housing is just the beginning of long-term wellbeing. Through our career development program, we offer comprehensive employment support. This includes personalized job search assistance, career development tools, and direct employment opportunities. We provide practical support such as interview preparation, transportation, attire for work, and ongoing job retention guidance.in our commitment to holistic support, Union Station emphasizes the importance of community integration and support networks in maintaining stable housing. We are actively developing new strategies to foster community ties directly at our sites. We believe that creating a supportive community environment is essential for individuals to thrive and remain housed. These efforts aim to ensure that everyone we serve can access not just housing, but also the social and community resources needed to support their long-term wellbeing.advocacy & community outreachimpact: Union Station is actively involved in advocacy to promote systemic change and prevent homelessness. Our efforts include public education through webinars and podcasts that discuss various issues related to homelessness. We also empower our community members to advocate for equitable solutions to prevent homelessness through our educational efforts and community engagement programs.these efforts at Union Station Homeless Services are part of our comprehensive approach to addressing homelessness in our community while providing a continuum of care from immediate assistance to long-term support.

Interim housingimpact: participants served through emergency shelter: 809 (529 households)union Station provides temporary housing for individuals and families at multiple sites across the san gabriel valley and northeast los angeles. While we quickly work to place households in permanent housing, individuals and families have access to care coordination, nutritious meals, health care, and other supportive Services provided in a trauma informed environment. The adult center, our oldest existing program built in 1989 in pasadena, has over 40 beds and separate dormitories for men and women. The family center offers 50 beds in a home-like environment for 14 families at a time. Additionally, we provide Services at the tiny home village pallet shelter in eagle rock and at three project homekey sites in el sereno and el monte.as part of the state's project homekey program that began in 2021, an initiative to purchase and rehabilitate motels and convert them into housing for people experiencing homelessness, we provide Services at three former motel sites (in el sereno and in el monte) for formerly unhoused individuals, successfully reducing the number of encampments in those communities. Within 3-5 years, these interim housing units will convert to permanent supportive housing units.in addition to our site-based programs, we provide motel vouchers across the san gabriel valley for individuals and families experiencing homelessness, which offers a private environment that may better meet their needs until they are able to attain permanent housing.permanent housingimpact: participants served through housing navigation: 629 (405 households)participants served through homelessness prevention: 225 (58 households)participants served through permanent housing: 1617 (1191 households)union Station offers permanent housing options which include time limited rental assistance programs, as well as long-term permanent supportive housing with ongoing supportive Services. These Services are designed to help residents maintain their housing and include case management, referral Services, and assistance with obtaining benefits. Our various housing programs connect individuals with the Services and resources needed to secure and keep their housing, from housing navigation and housing location to care coordination and housing retention support.residents in all permanent supportive housing locations pay 30% of their income to the property manager as a condition of their housing voucher. At each building, we provide the on-site supportive Services and care coordination residents need to rebuild their lives and retain permanent housing. These Services include intensive case management Services, referrals, and benefits advocacy. " Euclid villa is a 14-unit apartment building for families" marv's place is a 19-unit apartment building for families" centennial place offers 142 single-room occupancy apartments for adultsin addition to project-based permanent supportive housing, Union Station offers several scattered-site housing programs including holly street housing, which links chronically Homeless adults with housing resources in their community; housing for health, which provides specialized care Services to chronically Homeless adults with complex health issues; and the los angeles county development authority (lacda) program, which provides permanent supportive housing along with comprehensive support Services at scattered site locations in the san gabriel valley.union Station also uses an innovative rapid re-housing approach to help families and individuals with low and moderate service needs regain stability after slipping into homelessness. We also provide homelessness prevention Services for families at imminent risk of homelessness. In the last fiscal year, Union Station had a retention rate of 97% across all our housing programs.

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