Program areas at Vail Place
Targeted case managementtcm offers guidance and support for individuals who want and need the most assistance in their mental health wellness journey. Tcm ensures client centered care, continuity of care, coordination and monitoring of services, discharge planning, housing support, and intensive goal planning. Our tcm team and leadership are focused on building safe, inclusive, equitable, diverse, and supportive teams as well as providing responsive and flexible employment environments that contribute to staff engagement and retention. In 2023, 922 individuals were served through 2,724 visits
Clubhouse community support programthe clubhouse model is unique in that the individuals with lived experience of severe mental health challenges are lifetime members. Clubhouse members are involved in all aspects of clubhouse operations and decision making. Members and staff work side by side to accomplish the goals for each day. These local community centers provide members with opportunities to build long-term relationships that, in turn, support them in obtaining employment, education, and housing. Clubhouse programs are located in hopkins, minneapolis, and saint paul. There is no cost to the member for enrollment. Clubhouse communities engage in presentations and artistic performances that teach the community about living with mental health challenges and how to overcome them. Clubhouse programs prevent crisis and are lifelong resources. In 2023, 777 served through 16,213 visits.
Assertive outreach and stabilization (aos) servicesaos is an integrated care model designed to engage individuals in crisis experiencing mental illness, chronic substance use disorders, and a variety of social and health-related consequences. The goals of this results focused model include improving health and stability of individuals, reducing barriers in the community, improving patient/client satisfaction, and reducing healthcare costs. In 2023, 225 individuals were served.
Housing programs and services are offered through seven different programs: -housing stabilization services, clubhouse housing program, ross programs, Louisiana court long-term homeless program, Vail in the park, and the talle family housing support program. These programs have different enrollment criteria, target populations, and referral sources, but the quality of support provided, and pursuit of successful tenancy remains consistent throughout. Staff prioritize providing services that lead to safe, stable, and affordable living environments in the community. Staff work alongside each person to offer education while supporting the development of individualized goal plans. These goal plans identify responsive ways to meet needs as well as to assit the maintenance of support well after move-in. We maintain over 240 community partnerships that allow us to promote synergy and coordinate services effectively.in 2023, 426 individuals and families were served.
Vail carea medicaid-certified behavioral health home services program for people with complex needs. Includes health and wellness promotion, case management, enrollee and family support, care management, and referrals. Behavioral health home developed a hybrid model of service delivery seeing both in-person and virtually; nursing services have been delivered in-person throughout the pandemic. Enhanced focus on preventative and chronic health care by identifying gaps in care for program participants and actively coaching them to get appointments and routine screenings are scheduled and attended.we made the decision to close this program due to an unsustainable reimbursement rate. We served 212 people prior to the program closing.
Vail connect is a mobile, short-term service that helps stabilize client crises and improve health outcomes by connecting individuals to long-term primary and psychiatric care and community supports. Vail connect reduces re-hospitalization and emergency department visits, thereby reducing healthcare costs. In 2023, 239 individuals were served.
Rapid rehousing
Vail housea 23-bed 24/7 group residential housing facility providing transitional housing in a safe and secure environment for adults facing immediate, critical needs due to homelessness and substance abuse. Recovery-oriented support services personalized for each individual. We made the decision in 2023 to close this program due to an unsustainable rate reimbursement.