Voyce

Ombudsman Services-Provides specially trained staff and volunteer ombudsman who provide advocacy, support and education to long-term care residents and family members. The Program supports and advocates for quality of life for all residents to ensure adequate health services, treatment and care are provided. Ombudsmen educate residents about their rights and help to mediate resolution of quality of care grievances and disputes by working with residents, families and facility health care staff and administrators. Education and training is provided to long-term care facility staff, licensed administrators and directors of nursing homes in an effort to increase knowledge regarding the needs of long-term care residents.

VOYCEconnect-Provides education and information services to individuals, families and caregivers needing long-term care. VOYCEconnect educates and provides resources on long-term care options and helps families cope with the costly and complicated process of securing long-term care services and placement. Additionally, VOYCEconnect provides community outreach and education to increase awareness of the Programs services and to reduce the challenges that individuals and families face when making important decisions about the health and well-being of individuals needing long-term care.

other services