Washington County Community Action Council

Community resources - focuses on emergency services to alleviate immediate crises for families and individuals. Program staff link customers to agency programs or refer them to other agencies who provide similar services in the Community. Services include payments for utilities, rent and prescriptions, food and hygiene items, and linking customers with shelters. Program staff also coordinate federal and state assistance with heating and electric vendors on behalf of eligible customers. Program staff provide advocacy to arrange payment plans, reconnect services and reduce security deposits.

Case management - the organization's case managers provide intensive services to customers to assist them in moving toward self-sufficiency. Such services include development, implementation and review of budgets, linkage with other Community resources, and assistance with long-term goals to attain self-sufficiency.

Transportation - the organization operates a coordinated human service transportation program for the elderly, low income persons, and individuals with disabilities. The program includes disability transportation and transit to and from eligible medical appointments that are not covered by the County's para-transit program.

Community housing resources - services that assist low and moderate-income customers to remain in their current homes or obtain better housing situations. Assistance varies from a short-term shelter stay to preparation for first-time home ownership. The organization is also recognized as a Community housing development organization that identifies and develops housing opportunities to increase the availability of affordable housing in the County.