Program areas at WeCareJax
Patient services - wecarejaxs patient services program increases the availability of quality specialty health Care for duval county's uninsured adults living at 200% or below the federal poverty level. More than 500 volunteer specialty physicians and providers offer consultation and medical Care at no cost to the patient or their family. Patients are referred by a network of safety net primary Care clinics to Wecarejax when patients need advanced diagnostics or specialty Care. Our team manages the referral process to support improved healthcare outcomes, from diagnosis through surgery, treatment, and beyond. The program is supported by the contribution of diagnostic labs, imaging, and hospital Care by the public and private sector. Where donated services are not available, the team raises funds to offset out-of-pocket expenses for medication, supplies, and durable medical equipment. The value of donated Care totaled 29,884,433 for the year ended september 30, 2023, serving 1,845 patients, up 6% over the previous year.
Cancer Care cohort - the cancer Care cohort, designed for uninsured neighbors facing cancer, provides wrap-around support from diagnosis through treatment, post-treatment surveillance, and beyond. From the support of a dedicated rn case manager to resources to support the social determinants of health housing, nutrition, transportation, home medical supplies, and more patients can count on Wecarejax to help them face the complex Care plan needed. The number of patients with a new diagnosis of cancer in 2023 was 44 and 106 patients had at least one visit with a medical oncologist.
Beaches health and wellness - this project micro-targets uninsured neighbors who reside in duval county zip codes 32233, 32266, 32250, 32082, 32224, and 32227 with a recent inpatient stay at baptist beaches hospital. Eligible patients are uninsured at discharge and living at or below 200% of the federal poverty level. The focus of the program is significant burden of chronic disease that can mean lost years of productive, independent living and frequent re-hospitalization if the conditions are not improved in an outpatient setting. Establishing a primary Care medical home also helps connect patients to protocol-driven preventive Care. Patients in need of follow-up wound Care are also offered both in-clinic and in-home support, as lack of Care following hospital discharge is a significant risk for re-admission. The program relies on a certified community health worker, both volunteer and contracted wound Care nurses, a staff rn for clinical support, and funds to support transportation, home medical supplies, and more.
Jax Care connect - Wecarejax serves as the comprehensive fiscal agent for jaxcareconnect, a program of the duval safety collaborative (agape health, community health outreach, mission house, muslim american social services, sulzbacher, volunteers in medicine, and We Care Jacksonville, Inc.). In this capacity, Wecarejax also hosts the staff for the project, which includes a headcount of three full-time and three part- time employees. Jaxcareconnect supports uninsured neighbors engaging and retaining primary Care, reducing inappropriate reliance on episodic Care in emergency rooms and urgent Care facilities.