Workforce Innovations

Our services are provided throughout a seventeen (17) county area in north and southwest Tennessee. Branded as the american job centers, the organization oversees three comprehensive centers (including multiple partners) and eight (8) affiliate/specialized centers (including at least one partner). The centers provided nearly 19,000 services to over 11,800 customers for the year, such as career advising and/or job search activities, including use of computers and other technology to access job postings and partner services. Professional career advisors offer labor market information and personal assessments to match job seekers with in demand, high wage, quality jobs. Workshops including resume preparation, interviewing and networking, basic computer literacy and financial literacy, along with various online tools addressing work ethic, prepare job seekers to present themselves to employers. For job seekers who lack sufficient skills to compete for jobs, education, training and support services are arranged through american job center partners. Business service teams work with the employer community to identify necessary skills sets needed for positions and refer qualified applicants via a robust online job search engine, jobs4tn. Additional services include coordination of job fairs and hiring events; facilitating career awareness activities between students and employers; and providing labor market information. The organization may also award grants to private business and industry for on the job training of new hires and/or process improvement or skills upgrades of incumbent workers.