Young Women's Christian Association of Western Massachusetts

Residential and supportive housing: services includes a 62-bed domestic violence shelter primarily serving women and children; a 20 unit supportive/transitional housing program for survivors of domestic violence, sexual assault, human trafficking and stalking; two residential programs serving 19 teens who are pregnant or mothers aged 13 to 20 and their children located in springfield and holyoke. (estimated people served within these programs is 350)

Education: healthy relationship and human trafficking awareness classes in the springfield public, private, and charter high school, especially within the springfield empowerment zone; community-based programming/classes for Young parents up to age 23-- offerings include parenting home visits, case management, prenatal education, life skills support, and assistance in obtaining educational and vocational goals; financial empowerment classes implementing an evidence-based curriculum specifically designed for survivors of domestic violence; hiv/aids prevention program with three componentsprevention through by-stander, healthy relationship and one love curriculum for college and high students and the utilization of a youth advisory board, intervention through case management, hiv rapid testing and community referrals, and evaluation to assess the effectiveness of the program through pre and posting questionnaires. (estimated people served within these programs 5,595)

Community-based programs: services include individual, group and parental counseling for children aged 3 to 18 who witness or have been exposed to domestic violence, sexual assault, or gun violence; individual and group counseling for women who are survivors of domestic violence; individual counseling for women who are survivors of sexual assault; individual and group counseling for adult and teen survivors of human trafficking; safety planning for survivors of domestic violence, sexual assault, stalking and human trafficking; court advocacy for survivors of domestic violence who need to obtain a 209a restraining order and/or a 258e anti-harassment order; provide a safe place for court-ordered supervised visitation services with the non-custodial parent for survivors of domestic violence and their children in various locations within hampden and hampshire county; assist survivors of domestic violence in connecting them with housing resources including small subsidies, housing searches, obtaining permanent housing and/or immediate shelter. (estimated people served within these programs is 3,390)

Emergency support services: operate a bi-lingual english-spanish 24 hour, 7 days a week, 365 days a year emergency hotline for survivors of domestic violence to receive emotional support and sexual emergency medical services and provide safe emergency housing options; the ywca's hotline serves as the state's primary bilingual hotline; the ywca is the designated regional rape crisis center for hampden county; provide medical advocacy for survivors of rape at area hospitals throughout hampden county; assist survivors of domestic violence with housing emergencies as well as to locate safe housing. (estimated people served within these programs 8,255)